Allianz Workers Compensation National Training

An introduction to the fundamentals of workers compensation, including: 

•    Scheme overview and legislation 
•    Time frames and claim lodgment 
•    Liability assessment and determination 
•    Roles and responsibilities for workers and employers 
•    Injury management and rehabilitation 
•    Benefits structure 
•    Claims management

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted. 

Recommended for: Those with little or no experience in the management of workers compensation, or those seeking a refresher. 

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: Allianz Injury Management and Technical Specialists.

Allianz Client: Free

Non-Allianz Client: Free

This course will provide participants with an insight into complex legal processes that regularly occur in workers compensation claims and practical tips for employers involved in a dispute or a legal process. Topics covered include: 

• Relevant workers compensation legislation 
• Types of issues and matters that can lead to a dispute or legal process 
• End-to-end process and outcomes of various workers compensation legal matters 
• Management of complex legal matters

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted ie. ACT.

Recommended for: Payroll officers, HR officers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of workers compensation claims.

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: An Allianz Technical Claims Manager.

Allianz Client: Free

Non-Allianz Client: $125 + GST

This course presents a high level overview of the key differences among workers compensation jurisdictions across Australia.

We discuss the key elements of scheme design, claims lodgment, liability determination, benefits structure, return to work obligations, as well as dispute resolution. 

Recommended for:  Personnel who are responsible for, or those wishing to know more regarding workers compensation across multiple jurisdictions.

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: Victorian and NSW Allianz Business Account Managers.

Allianz Client: Free
Non-Allianz Client: $125 + GST

RTW tools such as Job Dictionaries and Task Analysis support organisations in the RTW process and ensure best practice is followed.

A Job Dictionary, which is a collection of Task Analysis documents, provides an easy reference guide to the RTW process; from induction and recruitment to communication with treating practitioners. Each Task Analysis document captures the physical, cognitive and psychological demands of a job role so that appropriate duties can be presented when making return to work decisions.

This course steps through the process of conducting a task analysis and developing a tool that participants can use in their own businesses.

Recommended for: Workplace health & safety managers, supervisors, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar

Facilitated by: The Recovre Group

Allianz Client: Free
Non-Allianz Client: $100 + GST

This course provides participants with the knowledge and skills to manage workplace injuries and the RTW process across all Australian jurisdictions.

The course will cover key components of the different legislations as related to key roles and responsibilities of stakeholders, employer obligations, RTW Coordinator requirements, prescribed time periods for injury notification and claim submission, excess, income replacement, requirements for RTW policies and procedures.

Recommended for: RTW coordinators with employees working across multiple jurisdictions, RTW and human resource managers and workplace health & safety managers with multi-state responsibilities.

Prerequisites: Prior completion of any state based RTW coordination course is recommended.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group.

Allianz Client: $175 + GST
Non-Allianz Client: $250 + GST

Helping injured workers return to work requires the support of employers and skilled Return to Work Coordinators. Under the Workers Injury Rehabilitation and Compensation Act 2013 (VIC) (WIRC Act), an employer has an obligation to appoint a RTW Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role. This two-day course will provide participants with the tools and knowledge to assist injured workers RTW in a timely, safe and sustainable manner where they are certified medically fit to do so.

This two-day course covers:

• The role of the RTW Coordinator
• The RTW process
• Legal obligations of both the employer and worker in the RTW process
• Understanding the steps employers should take following a work-related injury
• Identifying, negotiating, and offering suitable employment options and developing effective RTW plans
• Monitoring and supporting the progress of an injured worker's recovery
• Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz

This course has been developed in accordance with the requirements of the WIRC Act and is endorsed by WorkSafe Victoria.

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives.

Prerequisites:: A general understanding of workers compensation policies and procedures.

Course delivery: AM session: Self-paced pre-work 8:00 am - 9:45 am followed by a live Zoom session 10:00am - 11:30am.   PM Session: Self-paced pre-work 1:00 pm - 2:45 pm.  Followed by the live Zoom session 3:00 pm - 4:30 pm.

Facilitated by: Workplace Interventions.

Allianz Client: $395 + GST
Non-Allianz Client: $550 + GST

Musculoskeletal disorders (MSDs) continue to be the most common injury type in Australian workplaces. Manual handling is a common contributor to the development of MSDs. 

This course examines the common causes of MSDs (with a key focus on manual tasks), and explores preventative strategies including: 
 
·    Defining hazardous manual handling
·    Common injuries from hazardous manual handling
·    Manual handling risk management approach (including reference to the WorkSafe Victoria hazardous manual handling compliance code)
·    Application of risk assessment to case studies
·    Optimal manual handling techniques and resource tools Importance of early intervention 
 

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group.

Allianz Client: Free
Non-Allianz Client: $125 + GST

Mental injuries are more complex and subjective in their diagnosis, treatment and return to work options. This workshop provides the opportunity to equip participants with practical, easy to follow steps to develop a return to work plan that meets the needs of the employee and the organisation and supports the goal of successful recovery and return to work. when medically fit to do so.

Participants will learn ‘how to’ create a return to work plan for an injured employee with a mental injury, including:

• Learning about common psychological workplace injuries that will help inform the return to work planning process.
• Review an employer's guide of how to develop a clear, accurate and current return to work plan to best achieve a successful and sustainable return to work for a mental injury
• Learning the key stages of consultation and strategies for collaboration with the employee and treatment providers to best identify the employee’s needs and shape suitable duties. 
• Understanding an employer’s legal obligations (privacy, reasonable adjustment and providing a safe workplace) and what can be communicated and to whom regarding the injury and return to work.
• Identifying practical return to work modifications, aids and supports for a mental injury which will assist in understanding how to tailor a return to work plan for a mental injury.
• Putting in to practice: using the newly acquired knowledge and skills, to create a return to work plan for a mental injury case study.

Recommended for: RTW coordinators, managers, supervisors and workplace health & safety employees.

Course delivery: Flipped model (1.5 hours of pre-work commencing at 9:30am followed by a 1.5 hour Zoom session from 11:00am - 12:30pm) 

Facilitated by: Workplace Interventions.

Allianz Client: $95 + GST
Non-Allianz Client: $150 + GST

This course will assist you in understanding what is meant by unlawful discrimination, sexual harassment and bullying as well as inappropriate behaviour.

Maintaining a supportive and cohesive workplace culture is of paramount importance to organisations. Bullying, harassment, discrimination and day-to-day incivility pose substantial risk from a safety, injury and Fair Work perspective. 

Alternatively, when workplaces create an inclusive, supportive and accepting culture they will see the positive impact for all other areas of their business. By understanding both the positive and negative experiences in this space, workplaces can be empowered to create a thriving environment and drive a reputation as an employer of choice.

Following successfuly completion of the course, participants will have the skills and strategies to understand:

• What is meant by unlawful discrimination, sexual harassment and bullying, providing examples of inappropriate behaviour
• The impacts of workplace incivility and what this may look like
• When and where appropriate workplace behaviours apply
• A best practice process for dealing with complaints and investigations
• How to support the mental health implications of bullying, harassment and incivility
• How to prevent further issues arising
• What an inclusive and diverse workplace actually looks like
• How to create a mentally healthy culture that champions diversity and belonging
• How to meet Equal Opportunity and Safety law requirements.

Recommended for: People managers, HR professionals and those wanting to enhance their workplace culture and meet Equal Opportunity law requirements.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Brianna Cattanach (Gallagher Workplace Risk) and Georgie Chapman (HR Legal)

Allianz Client: $175 + GST
Non-Allianz Client: $250 + GST

This session has been designed to provide people managers with the necessary knowledge, information and tools to be able to successfully manage health and safety at work. The course is informative, interactive and up to date, featuring case studies, guidance material and has specialist input. 

Covering all major aspects of work health and safety, including the impact of manslaughter legislation, this session focuses on effective leadership, culture and mindfulness; including a guide to the health and safety legislative framework.

Further topics include incident management (including Covid-19 requirements), duty of care, risk assessing, effective consultation including issue resolution, incident investigation and identifying the appropriate risk controls.
 

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course includes 1.5 hours of pre work from 9.30am followed by a live 1.5 hour Zoom session with the facilitator from 11am to 12.30pm.

Facilitated by: Workplace Interventions

Allianz Client: $100 + GST
Non-Allianz Client: $175 + GST

This session has been designed to provide people managers with the necessary knowledge, information and tools to be able to successfully manage health and safety at work. The course is informative, interactive and up to date, featuring case studies, guidance material and has specialist input. 

Covering all major aspects of work health and safety, including the impact of manslaughter legislation, this session focuses on effective leadership, culture and mindfulness; including a guide to the health and safety legislative framework.

Further topics include incident management (including Covid-19 requirements), duty of care, risk assessing, effective consultation including issue resolution, incident investigation and identifying the appropriate risk controls.
 

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course includes 1.5 hours of pre work from 9.30am followed by a live 1.5 hour Zoom session with the facilitator from 11am to 12.30pm.

Facilitated by: Workplace Interventions

Allianz Client: $100 + GST
Non-Allianz Client: $175 + GST

In Australia we known that our population is ageing. *16% of the Australian population is currently 65+.  By 2055 this is expected to increase to 8.9M, or to 23%. 

This is impacting on the average age of the workforce, pushing this higher each year. This creates some changes to employers in meeting their OHS duty of care in the management of health, safety and wellbeing, whilst also meeting operational requirements. 

This short course is delivered by an OHS professional who will assist participants in understanding the benefits an ageing workforce can bring to the workplace. The session will consider strategies to mitigate the risks of changing capacity, whilst considering legal requirements for reasonable adjustment or offering of suitable duties. 

The key areas of focus will include improvement in knowledge or awareness of:  

• Ageing workforce trends
• What mature workers want and the value they add
• Ageing worker risk factors
• Applying a risk management approach
• Defining the inherent requirements of work tasks and apply fitness for work monitoring and reasonable adjustment
• Prevention and management strategies

*AIHW Older Australians (30 November 2021)

Recommended for:  Workers compensation managers, RTW coordinators, human resource personnel, workplace health & safety personnel, managers and supervisors. 

Course delivery: This course is delivered via a fully facilitator-led webinar. 

Facilitated by: The Recovre Group
 

Allianz Client: Free
Non-Allianz Client: $150 + GST

This course will provide participants with a general introduction to fatigue. We will discuss the symptoms, prevalence, consequences and the factors that contribute to fatigue, as well as:

• Legislative requirements for managing employee fatigue
• Employer and employee responsibilities 
• Understanding the impact of COVID and lockdown on fatigue
• Strategies to prevent and reduce fatigue (including as related to COVID risk management)
• Encouraging employees to respond proactively to early signs of fatigue
• Creating a culture that develops a supportive environment
• Short and long term risks associated with fatigue
• Latest research and resources.

Recommended for: Human resource personnel, workplace health & safety and workers compensation managers and supervisors.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group.

Allianz Client: Free
Non-Allianz Client: $100 + GST