Allianz Workers Compensation National Training

This course provides participants with an overview of Victorian workers compensation premium arrangements as well as proposed premium changes for 2023/24. Learn what affects your premium and how premium is calculated.  The following areas will also be covered:

• Employer remuneration for workers compensation purposes
• Workplace calculation methodology
• How claims costs impact premium
• Employer grouping provisions
• Premium payment and instalment options

Recommended for: Anyone responsible for the administration and management of WorkCover premiums.

Prerequiste: Completion of the 'Introduction to workers compensation (VIC)' course.

Course delivery: This course is delivered by a facilitator-led webinar. 

Facilitated by: Allianz Premium Specialists.

Allianz Client: Free
Non-Allianz Client: $125 + GST

Presented by Allianz specialist eligibility personnel, this course explains how pre-injury average weekly earnings (PIAWE) and weekly benefits are calculated for workers compensation claims. Information discussed in this course includes: 
•    PIAWE calculation inclusions and exclusions 
•    Calculating workers ongoing weekly entitlements 
•    Completing and submitting wage reimbursement schedules 
•    Practice calculations, case studies and examples.

Recommended for:  Payroll officers, HR officers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course will be conducted onsite at Allianz, Level 16, Brookfield Place, 10 Carrington Street, Sydney, NSW 2000.

Facilitated by: Experienced Learning and Capability Specialists.

Allianz Client: Free
Non-Allianz Client: $100 + GST

Work-related violence and aggression involves any incident where a person is abused, threatened or assaulted through the course of their work. This definition covers a broad range of actions and behaviours that create a risk to the health and safety of workers. This course helps employers in understanding the best practice strategies for preventing incidents, the potential impacts of work-related violence and aggression to workers and strategies for providing support and recovery in the instance that an incident occurs.   

Participants will gain an understanding of the experiences of work-related violence and aggression across a range of industries and gain insights into taking a meaningful risk management approach, including the following: 

•    Potential impacts of work-related violence and aggression 
•    Sources of work-related violence and aggression 
•    Work-related violence and aggression and the importance of consultation and reporting 
•    OH&S legislation as related to reporting and risk management of  work-related violence and aggression  
•   Practical strategies and considerations for preventing  work-related violence and aggression in a variety of industries 
•    Strategies for providing support, recovery and safety in the instance that an incident occurs. 

Recommended for: Human resource personnel, workplace health and safety and workers compensation managers and supervisors. 

Course delivery:  This course is delivered by a facilitator-led webinar.

Facilitated by:  Injury Prevention Manager and Manager WHS Risk and Injury Management, Allianz

Allianz Client: Free
Non-Allianz Client: $150 + GST

The road to recovery after experiencing work-related illness or injury can be impacted by many factors – biological, psychological and social. Many existing health interventions are based on a biomedical model of diagnosis and treatment, failing to consider the role psychosocial factors play in determining the success of someone’s recovery.

At Allianz, we know that early identification, intervention, and support to address psychosocial factors leads to better health and recovery outcomes. This presentation will explore psychosocial risk in workers compensation and Allianz’s psychosocial program, MyJourney.

Recommended for: Individuals involved in directly supporting the return to work of injured workers and WHS professionals who manage psychosocial risk in the workplace.

Course Delivery: This session is delivered by a facilitator-led webinar.

Facilitated by: Manager, Injury Management (Underwritten WC), Allianz

Allianz Client: Free
Non-Allianz Client: $100 + GST

Please join Julie Mitchell, Chief General Manager Personal Injury and Brianna Cattanach, National Manager Mental Health Strategy and Deliver as they unpack our latest research that explores the diverse experiences of people at work and how this influences mental health and wellbeing. Our research explores mental health at work particularly from the lens of gender, generational and cultural diversity, and people living with a disability.

The research was commissioned by Allianz and conducted by YouGov between 24 April 2024 and 6 May 2024 with a nationally representative sample comprised of 1613 employees (middle managers and below) and 513 managers (senior managers and above) in Australia aged 18 years and older. Join us as we unpack the finding and insights from this research. 

Unpacking the needs of a diverse workforce

Australian organisations are operating in increasing complex environments as they navigate the needs of a diverse workforce. They’re trying to balance challenging societal issues creating stress and distress and internal employee wellbeing challenges, such as a perceived empathy gap and a lack of compassion.

Despite ongoing efforts, the number of Allianz Workers' Compensation Primary Psychological claims is also increasing. The number of active claims over the last five years has increased by almost 50%. The average cost of these claims has also increased by almost 30% over the same period of time.

Drawing from our research, we’ve come up with some practical insights so you can better understand and support the unique experiences of your employees and harness the benefits of a dynamic and diverse workplace.

Recommended for: 

Those who want to support and understand the benefits of a diverse workplace.

Allianz Client or Partner: Free
Non-Allianz Client: $125 + GST

This course will provide an overview of the Injury Management and return to work process in Western Australia.

The following topics are covered:

•    Workers Compensation scheme overview
•    The roles of key parties
•    What to do when an incident or injury occurs
•    Liability determination
•    Claims management and return to work
•    Entitlements under the Workers' Compensation and Injury Management Act, 1981
•    Technical and legal considerations
•    Claim finalisation

Recommended for: Managers, supervisors, workers compensation employees and workplace health and safety employees. 

Course delivery: This course is delivered by a facilitator-led webinar.

Facilitated by: Injury Management Coordinator, Allianz.

Allianz Client: Free
Non-Allianz Client: Free

This course examines the crucial role that supervisors and managers play in the return to work (RTW) process. Learn why RTW is important for an organisation, how managers and supervisors can support those responsible for an injured worker’s RTW and how to positively influence all those involved in the process. 

The course includes the basics of RTW, including the followiong topics: 
•    Employer RTW obligations 
•    Incident reporting
•    Planning for RTW 
•    Employer support 
•    Early intervention 
•    RTW barriers
•    Communicating with key stakeholders, for example the injured worker, treating doctor, physiotherapist and psychologist.

Recommended for: Managers and supervisors responsible for or involved in the return to work of injured workers.

Prerequisites: A general understanding of workers compensation policies and procedures in your jurisdiction. 

Course delivery: This course is delivered by a facilitator-led webinar. 

Facilitated by: Allianz Return to Work Specialists. 

Allianz Client: Free
Non-Allianz Client: $125 + GST

Presented by Allianz specialist eligibility personnel, this course explains how pre-injury average weekly earnings (PIAWE) and weekly benefits are calculated for workers compensation claims. Information discussed in this course includes: 
•    PIAWE calculation inclusions and exclusions 
•    Calculating workers ongoing weekly entitlements 
•    Completing and submitting wage reimbursement schedules 
•    Practice calculations, case studies and examples.

Recommended for:  Payroll officers, HR officers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course will be conducted onsite at Allianz office, Level 1, 95 Pacific Highway, Charlestown, NSW

Facilitated by: Experienced Learning and Capability Specialists.

Allianz Client: Free
Non-Allianz Client: $100 + GST

In many roles and across many organisations, employees frequently engage with individuals who have confronted, or are currently grappling with, substantial adversities. The vicarious exposure to their distressing experiences can create a ripple effect, culminating in significant emotional and psychological challenges—a phenomenon recognised as vicarious trauma.  

This session serves as a comprehensive exploration into the intricate facets of vicarious trauma, delving deeply into its nuanced manifestation and impact on individuals within various professional capacities. Our aim is to illuminate the complexities surrounding vicarious trauma, understanding its far-reaching effects on mental and emotional wellbeing, and provide a robust toolkit of strategies and interventions. Through this session, we aim to help equip participants with actionable insights and coping mechanisms essential for effective management and mitigation of the ramifications of vicarious trauma in professional settings. 

Recommended for:  People leaders, senior staff and OHS or WHS Managers 

Course delivery: This course is delivered by a facilitator-led webinar.

Facilitated by:  Organisational Psychologist, Altius Group

Allianz Client: Free
Non-Allianz Client: $95 + GST

This course is an introduction to the fundamentals of workers compensation, including the following topics: 
•    Scheme overview and legislation 
•    Time frames and claim lodgment 
•    Liability assessment and determination 
•    Roles and responsibilities for workers and employers 
•    Injury management and rehabilitation 
•    Benefits structure 
•    Claims management

Note: Each jurisdiction in Australia has its own workers compensation scheme and legislation, which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction it's conducted. 

Recommended for: People with little or no experience in the management of workers compensation, or people seeking a refresher. 

Course delivery: This course is delivered by a facilitator-led webinar.

Facilitated by:  Allianz Senior Account Manager.

Allianz Client: Free
Non-Allianz Client: Free

This course provides a general overview of workplace health and safety and Risk Management. Participants learn how to undertake a risk assessment and carefully examine potential risk factors in the workplace.

•    Workplace health and safety and occupational health and safety legislation overview
•    Duty of care
•    Definition of a worker
•    Joint duty holders
•    Consultation and cooperation
•    Right of entry permits
•    Hazard identification
•    The role of health and safety representatives and committees
•    Codes of practice
•    Incident investigation and reporting
•    Provisional improvement notices
•    Job Safety Analysis
•    Emergency and First Aid
 
Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the legislation in the jurisdiction in which it's conducted. 

Recommended for: Managers, supervisors, workplace health & safety employees, nominated WorkCover and return to work coordinators, or anyone responsible for the administration and management of WorkCover claims. 

Course delivery:  This course is delivered onsite at Allianz, Level 12, 905 Hay Street, Perth, WA 6000.

Facilitated by: Manager WHS & Injury Management, Western Australia

Allianz Client: Free
Non-Allianz Client: Free

This course is an introduction to the fundamentals of workers compensation, including the following topics: 
•    Scheme overview and legislation 
•    Time frames and claim lodgment 
•    Liability assessment and determination 
•    Roles and responsibilities for workers and employers 
•    Injury management and rehabilitation 
•    Benefits structure 
•    Claims management

Note: Each jurisdiction in Australia has its own workers compensation scheme and legislation, which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction it's conducted. 

Recommended for: People with little or no experience in the management of workers compensation, or people seeking a refresher. 

Course delivery: This course is delivered simultaneously by a facilitator-led webinar and an onsite session at 24 Mitchell Street, Darwin NT 0800.

Facilitated by: Allianz Injury Management and Technical Specialists.

Allianz Client: Free
Non-Allianz Client: Free

Return to work (RTW) tools such as Job Dictionaries and Task Analysis support organisations in the RTW process and ensure best practice is followed.

A Job Dictionary, which is a collection of Task Analysis documents, provides an easy reference guide to the RTW process, from induction and recruitment to communication with treating practitioners. Each Task Analysis document captures the physical, cognitive and psychological demands of a job role so that appropriate duties can be presented when making return to work decisions.

This course covers the process of conducting a Task Analysis and developing tools that participants can use in their own businesses.

Recommended for: Nominated WorkCover and return to work coordinators, workplace health and safety managers, supervisors, or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered by a facilitator-led webinar

Facilitated by: The Recovre Group

Allianz Client: $95 + GST
Non-Allianz Client: $150 + GST

Maintaining a supportive and cohesive workplace culture is of paramount importance to organisations. Bullying, harassment, discrimination and day-to-day incivility pose substantial risk from a safety, injury and Fair Work perspective. When workplaces create an inclusive, supportive and accepting culture they see the positive impact across all other areas of their business.

By understanding both the positive and negative experiences in this space, workplaces can be empowered to create a thriving environment and drive a reputation as an employer of choice.

This course will help you to understand what is meant by unlawful discrimination, sexual harassment, bullying and inappropriate behaviour along with the practical and legally obligated strategies for creating a working environment free from these experiences. 

Following completion of the course, participants will have the skills and strategies to understand the following topics and concepts: 

• What is meant by unlawful discrimination, sexual harassment, bullying and inappropriate behaviour 
• The impacts of workplace incivility and what this may look like 
• When and where appropriate workplace behaviours apply 
• A best practice process for dealing with complaints and investigations 
• How to support the mental health implications of bullying, harassment and incivility 
• How to prevent further behavioural issues arising 
• What an inclusive and diverse workplace actually looks like 
• How to create a mentally healthy culture that champions diversity and belonging 
• How to meet Equal Opportunity and Safety law requirements. 

Recommended for: People managers, HR professionals and people wanting to enhance their workplace culture and meet legislative obligations. 

Course delivery:  This course is delivered by a facilitator-led webinar.

Facilitated by:  National Manager, Mental Health Strategy, Allianz and HR Legal.

Allianz Client:  $150 + GST
Non-Allianz Client: $225 + GST

Helping injured workers return to work requires the support of employers and skilled RTW Coordinators. Under the Workplace Injury Rehabilitation and Compensation Act 2023, employers have an obligation to appoint a RTW Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role. This two-day course helps provide participants with the tools and knowledge to help injured workers who are certified medically fit to return to work in a timely, safe, and sustainable manner.

This two-day course covers the following topics:

•    The role of the RTW Coordinator
•    The RTW process 
•    Legal obligations of both the employer and the injured worker in the RTW process 
•    Understanding the steps employers must take following a work-related injury
•    Identifying, negotiating and offering suitable employment options and developing effective RTW plans 
•    Monitoring and supporting the progress of an injured worker's recovery 
•    Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz. 

This course has been developed in accordance with the requirements of the WIRC Act 2013 and is endorsed by WorkSafe Victoria.

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives. If your RTW cooordinator completed this course more than three years ago, it is recommended that they consider retaking the course as a refresher.

Prerequisites:: A general understanding of workers compensation policies and procedures.

Course delivery: Self-paced, interactive eLearning component 5-7 hours and instructor-led sessions 2 x 2.5 hours as detailed below:

AM session: Self-paced pre-work 8:00 am - 9:45 am followed by a live Zoom session 10:00am - 11:30am.   PM Session: Self-paced pre-work 1:00 pm - 2:45 pm.  Followed by a live Zoom session 3:00 pm - 4:30 pm.

Facilitated by: Workplace Interventions.

Allianz Client: $415 + GST
Non-Allianz Client: $570 + GST

Presented by Allianz specialist eligibility personnel, this course explains how pre-injury average weekly earnings (PIAWE) and weekly benefits are calculated for workers compensation claims.

Information discussed in this course will include: 
•    PIAWE calculation inclusions and exclusions 
•    Calculating workers ongoing weekly entitlements 
•    Completing and submitting wage reimbursement schedules 
•    Practice calculations, case studies and examples.

Recommended for: Anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: Alianz Eligibility & Dispute Specialists.

Allianz Client: Free
Non-Allianz Client: $100 + GST

This course examines the crucial role that supervisors and managers play in the return to work (RTW) process. Learn why RTW is important for an organisation, how managers and supervisors can support those responsible for an injured worker’s RTW and how to positively influence all those involved in the process. 

The course includes the basics of RTW, including the followiong topics: 
•    Employer RTW obligations 
•    Incident reporting
•    Planning for RTW 
•    Employer support 
•    Early intervention 
•    RTW barriers
•    Communicating with key stakeholders, for example the injured worker, treating doctor, physiotherapist and psychologist.

Recommended for: Managers and supervisors responsible for or involved in the return to work of injured workers.

Prerequisites: A general understanding of workers compensation policies and procedures in your jurisdiction. 

Course delivery: This course is delivered by a facilitator-led webinar. 

Facilitated by: Allianz Return to Work Specialists. 

Allianz Client: Free
Non-Allianz Client: $125 + GST

One in five Australians between 16 and 85 will experience a mental illness every year. In fact, about 45% of Australians will experience a mental illness at some point in their lifetime*. While physical first aid is widely acknowledged in organisations, mental health first aid is often less so. Many people are unprepared to talk about mental health in the workplace and aren't aware of the support available. Yet having the right conversation at the right time is often all it takes to make a major difference. 

This accredited Mental Health First Aid (MHFA) course has been adapted specifically for the workplace. The blended course is evidence based and has an internationally recognised curriculum. It teaches participants how to support colleagues who might be developing or experiencing mental health problems, ow to respondin the instance of a mental health crisis and how to link in both practical and professional support.

Following successful completion of the course, participants will have skills and strategies to:

• De-stigmatise mental health in the workplace and increase acceptance of mental health challenges
• Understand the practicalities of common mental health conditions including symptoms, treatment and appropriate first aid strategies
• Recognise early signs and symptoms of mental health problems
• Undertake mental health first aid conversations which may include negotiation, conflict management and emotional validation
• Offer crisis prevention and intervention relevant to the workplace
• Undertake suicide prevention and intervention in the workplace
• Implement self-care for mental health first aiders and the team members they are supporting

Each participant who successfully completes the course will receive the followng:

• A MHFA certification of attainment
• An opportunity to complete an online assessment for accreditation as a MHFA Officer
• The latest edition of the MHFA eBook and a voucher to arrange postage of a hardcopy handbook

*Mental Health - Australian Institute of Health and Welfare (aihw.gov.au) (23 July 2020)

Recommended for: This accredited course is ideal for peer support roles, senior managers and frontline people managers and those within organisations who have a passion for supporting others and be recognised as a Mental Health First Aid Officer. HR personnel and RTW Coordinators will also benefit from this course.  

Course delivery: This blended online MHFA course designed specifically for the workplace is being offered as an alternative to the Standard MHFA two-day course. This accredited program is made up of 4-7 hours of self-paced eLearning followed by a 2.5 hour online facilitator-led webinar from 10:00am - 12:30pm each day. 

Note: This course is capped at 12 participants as per MHFA Australia’s terms and conditions.

Important terms and conditions: 

• Refund requests must be submitted a minimum of ten calendar days before the scheduled course date. After this deadline, the full fee becomes payable.   

• Refund requests made after your manual or pre-work information and vouchers have been dispatched will incur the full course cost plus GST.  

Facilitated by: National Manager, Mental Health Strategy, Allianz

Allianz Client: $200 + GST
Non-Allianz Client: $350 + GST

Join us for an insightful webinar focussed on understanding the impacts of long COVID on individuals health and wellbeing, particularly in the context of the workplace.  

Long COVID has emerged as a significant health concern affecting individuals who continue to experience persistent symptoms and complications long after recovering from the acute phase of COVID.  

This webinar provides valuable insights into the multifaceted challenges posed by long COVID and its implications for employers, employees and workplaces. We address the physical, cognitive and mental health symptoms and their potential impact on individuals' capacity to work effectively. The webinar also explores strategies for workplaces to support individuals experiencing long COVID.

Recommended for: This transformative conversation is a must for HR professionals, Diversity and Inclusion advocates, Team Leaders, and all dedicated to creating a more inclusive and innovative workplace. 

Course delivery: This course is delivered by a facilitator-led webinar.

Facilitated by: Altius Group

Allianz Client: $95 + GST
Non-Allianz Client: $150 + GST

The impact of a physical injury extends far wider than the injury itself.  Work provides social, financial and health benefits for all of us. The inability to work while managing functional limitations from injury may have a significant impact on a worker’s mental health.  

While every individual’s circumstances vary, there are some important factors that can influence and reduce the impact of mental injury on such claims.  This course aims to support both prevention and early intervention through identification of risk factors.

Course overview:
•    Claims at higher risk of secondary mental injury
•    Identifying propensity for secondary mental injury
•    Prevention techniques

Recommended for: Individuals involved in directly supporting return to work of injured workers, particularly in industries with high levels of occupational violence.

Course delivery:  This course is delivered by a facilitator-led webinar.

Facilitated by: Mental Health Specialists, Allianz

Allianz Client: Free
Non-Allianz Client: $100 + GST

This course is an introduction to the fundamentals of workers compensation, including the following topics: 
•    Scheme overview and legislation 
•    Time frames and claim lodgment 
•    Liability assessment and determination 
•    Roles and responsibilities for workers and employers 
•    Injury management and rehabilitation 
•    Benefits structure 
•    Claims management

Note: Each jurisdiction in Australia has its own workers compensation scheme and legislation, which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction it's conducted. 

Recommended for: People with little or no experience in the management of workers compensation, or people seeking a refresher. 

Course delivery: This course is delivered by a facilitator-led webinar.

Facilitated by: Allianz Business Account Managers.

Allianz Client: Free

Non-Allianz Client: Free

Every workplace has its own manual handling challenges. From lifting boxes in a warehouse, moving patients in healthcare, or simply raising awareness among your employees in an office environment, improper techniques can lead to injuries. 

This course provides you with an understanding of the risks associated with manual handling and an awareness of how to perform tasks safely. 

The following topics are covered: 

• Hazardous manual handling 

• How to assess manual handling tasks 

• Ways of reducing the risk of injury 

• Techniques for performing manual handling tasks safely 

• Emerging technologies 

• Resource tools 

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health and safety employees, or anyone responsible for the administration and management of WorkCover claims. 

Course delivery: This course is delivered by a facilitator-led webinar using Zoom.

Facilitated by: Recovre Group

Allianz Client: Free
Non-Allianz Client: $175 + GST

This course will provide participants with an insight into complex legal processes that regularly occur in workers compensation claims and practical tips for employers involved in a dispute or a legal process. The following topics are covered: 

• Relevant workers compensation legislation 
• Types of issues and matters that can lead to a dispute or legal process 
• End-to-end process and outcomes of various workers compensation legal matters 
• Management of complex legal matters

Note: Each jurisdiction in Australia has its own workers compensation scheme and legislation, which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction it's conducted.

Recommended for: Payroll officers, HR officers, nominated WorkCover and return to work coordinators, or anyone responsible for the administration and management of workers compensation claims.

Course delivery: This course is delivered by a facilitator-led webinar. 

Facilitated by: This course is facilitated by an Allianz Dispute Resolution Manager.

Allianz Client: Free

Non-Allianz Client: $125 + GST

This one-day course helps RTW Coordinators enhance their skills in the strategic case management of more complex claims and injuries. This training provides practical tools and advice for RTW Coordinators, as well as an opportunity to network with peers and workshop case studies.

The key areas of focus will include the following:

1. Why do we support RTW? 
Legal compliance, roles and responsibilities, return to work impacts, health benefits of safe work and early intervention.

2. Framework for RTW Coordinators
How to measure the effectiveness of evidence based treatment, adopting a biopsychosocial approach. How to empower the injured worker to manage their injury, implement goals to optimise function and prepare for a return to work when medically fit to do so.
 
3. Understanding and addressing physical injuries 
Soft tissue and chronic injuries, risk factors for chronic pain and strategies to manage physical injuries using case studies. 
          
4. Understanding and addressing complex psychological injuries
The link between workplace stress and mental health injuries, early identification and management of mental health hazards and strategies to manage mental health injuries through case studies. 

Recommended for: RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives.

Course delivery: This course is delivered by a facilitator-led webinar.

Facilitated by: The Recovre Group

Allianz Client: $195 + GST
Non-Allianz Client: $295 + GST

One in five Australians between 16 and 85 will experience a mental illness every year. In fact, about 45% of Australians will experience a mental illness at some point in their lifetime*. While physical first aid is widely acknowledged in organisations, mental health first aid is often less so. Many people are unprepared to talk about mental health in the workplace and aren't aware of the support available. Yet having the right conversation at the right time is often all it takes to make a major difference.  

Our Mental Health First Aid Refresher (MHFAR) course enables accredited Mental Health First Aiders to revise their knowledge and skills, and to extend their accreditation for a further three years. This accredited MHFAR course has been adapted specifically for the workplace, is evidence based and has an internationally recognised curriculum. It provides an opportunity to reflect and refresh the key mental health skills of supporting colleagues who might be developing or experiencing mental health problem, responding in the instance of a mental health crisis and tips regarding linking individuals to both practical and professional support. 

By attending this course participants will do the following: 

• Gain an understanding of the latest research in the mental health field 

• Refresh the three key actions for helping someone feeling suicidal  

• Work through complex mental health first aid interactions and case studies 

• Practice mental health first aid skills. 

*Mental Health - Australian Institute of Health and Welfare (aihw.gov.au) (23 July 2020)

Recommended for: This refresher course is available for individuals who have previously completed a full two day Mental Health First Aid course within the last three years. 

Note: This course is capped at 16 participants. 

Important terms and conditions:   

• Refund requests must be submitted a minimum of ten calendar days before the scheduled course date. After this deadline, the full fee including GST becomes payable.  

Course delivery: This course will be delivered by a facilitator-led webinar. 

Facilitated by: Allianz National Manager Mental Health Strategy and Delivery, Allianz

Allianz Client: $95 + GST
Non-Allianz Client: $150 + GST

In Western Australia, work health and safety in the workplace is regulated by the Work Health and Safety Act 2020 (WA) and the Work Health and Safety (General) Regulations 2022 (WA WHS laws). 

This course will provide an overview of your responsibilities and duties to help ensure you are complying with the new Work Health & Safety (WHS) Laws that commenced in March 2022. Topics include the following: 

• Workplace health and safety legislation overview
• Duty of care
• Definition of a worker
• Joint duty holders
• Consultation and cooperation
• Right of entry permits
• Due diligence
• Health & safety representatives and committees
• Codes of practice
• The regulator
• Provisional improvement notice

Recommended for: Managers, supervisors, workplace health & safety employees, nominated WorkCover and return to work coordinators, or anyone responsible for the administration and management of WorkCover claims. 

Course delivery:  This course is delivered onsite at Allianz, Level 12, 905 Hay Street, Perth, WA 6000.

Facilitated by: Manager WHS and Injury Management, Western Region

Allianz Client: Free
Non-Allianz Client: Free

Helping injured workers return to work requires the support of employers and skilled RTW Coordinators. Under the Workplace Injury Rehabilitation and Compensation Act 2023, employers have an obligation to appoint a RTW Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role. This two-day course helps provide participants with the tools and knowledge to help injured workers who are certified medically fit to return to work in a timely, safe, and sustainable manner.

This two-day course covers the following topics:

•    The role of the RTW Coordinator
•    The RTW process 
•    Legal obligations of both the employer and injured worker in the RTW process 
•    Understanding the steps employers must take following a work-related injury
•    Identifying, negotiating and offering suitable employment options and developing effective RTW plans 
•    Monitoring and supporting the progress of an injured worker's recovery 
•    Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz. 

This course has been developed in accordance with the Workplace Injury Rehabilitation Compensation Act 2013 and is endorsed by WorkSafe Victoria. 

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives. If your RTW cooordinator completed this course more than three years ago, it is recommended that they consider retaking the course as a refresher.

Prerequisites: A general understanding of workers compensation policies and procedures.

Course delivery: This course will be delivered at Allianz, 555 Collins Street, Melbourne.

Facilitated by: The Recovre Group.

Allianz Client: $415 + GST
Non-Allianz Client: $570 + GST

This course addresses employer requirements under relevant State or Territory legislation and helps explain vocational and occupational rehabilitation and the RTW process.  Participants complete case studies focusing on both physical and psychological injuries.

Note: Each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction it's conducted. 

Recommended for: Nominated WorkCover and return to work coordinators, workplace health and safety managers, HR managers, or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered by a facilitator-led webinar.

Facilitated by: An Allianz Senior Injury Management Coordinator and nominated rehabilitation provider.

Allianz Client: Free
Non-Allianz Client: $100

A suitable duties plan is a critical part of the return to work process. We all know that returning to work safely and as soon as possible after a work-related injury is the best outcome for the injured worker and the employer

Returning to work may not mean the injured worker returning to their usual duties. Depending on the nature and severity of their injury, an injured worker may need a graduated approach to return to work and suitable duties. The employer's relationship with the injured worker is a key determining factor in a successful return to work.

In this course, we discuss the importance of communication and how this can impact a successful return to work as well as the following topics:

•    Why provide suitable duties
•    The role of the RTW Coordinator
•    The employer's legal obligations concerning employee RTW
•    Making appropriate decisions
•    What to do when there is a lack of suitable duties or suitable duties are unable to be identified.

Recommended for: People who have completed the 2 day RTW Coordinator course and would like a refresher or people new to returning injured workers back into the workplace.

Course delivery: This course is delivered by a facilitator-led webinar.

Facilitated by: Return to Work Specialist, Allianz

Allianz Client: Free
Non-Allianz Client: $95 + GST

This course is an introduction to the fundamentals of workers compensation, including the following topics: 
•    Scheme overview and legislation 
•    Time frames and claim lodgment 
•    Liability assessment and determination 
•    Roles and responsibilities for workers and employers 
•    Injury management and rehabilitation 
•    Benefits structure 
•    Claims management

Note: Each jurisdiction in Australia has its own workers compensation scheme and legislation, which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction it's conducted. 

Recommended for: People with little or no experience in the management of workers compensation, or people seeking a refresher. 

Course delivery: This course is delivered onsite at Allianz, Level 12, 905 Hay Street, Perth, WA 6000.

Facilitated by: Allianz Injury Management and Technical Specialists.

Allianz Client: Free
Non-Allianz Client: Free

Allied health professionals can prove invaluable in the worker's comprehensive recovery journey and successful reintegration into the workforce after an injury, illness, or disability. Their multifaceted roles span various disciplines, encompassing occupational therapy, physiotherapy, speech pathology, psychologist, exercise physiologists and beyond. Their collective expertise can be important in addressing the intricate needs of individuals undergoing rehabilitation. 

This training session aims to explore the important role of allied health professionals in the holistic process of recovery and return to work. This session will demonstrate how these experts help enable individuals to regain autonomy, function, and a sense of purpose, fostering a successful transition back to work and an engaged life. 

Recommended for:   Claims Managers, RTW Coordinators and WHS Managers 

Course delivery: This course is delivered by a facilitator-led webinar.

Facilitated by: Altius Group

Allianz Client: Free
Non-Allianz Client: $95 + GST

This course will provide an overview of the Injury Management and return to work process in Western Australia.

The following topics are covered:

•    Workers Compensation scheme overview
•    The roles of key parties
•    What to do when an incident or injury occurs
•    Liability determination
•    Claims management and return to work
•    Entitlements under the Workers' Compensation and Injury Management Act, 1981
•    Technical and legal considerations
•    Claim finalisation

Recommended for: Managers, supervisors, workers compensation employees and workplace health and safety employees. 

Course delivery: This course is delivered onsite at Allianz, Level 12, 905 Hay Street, Perth, WA 6000.

Facilitated by: Injury Management Coordinator, Allianz

Allianz Client: Free
Non-Allianz Client: Free

Helping injured workers return to work requires the support of employers and skilled RTW Coordinators. Under the Workplace Injury Rehabilitation and Compensation Act 2023, employers have an obligation to appoint a RTW Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role. This two-day course helps provide participants with the tools and knowledge to help injured workers who are certified medically fit to return to work in a timely, safe, and sustainable manner.

This two-day course covers the following topics:

•    The role of the RTW Coordinator
•    The RTW process 
•    Legal obligations of both the employer and injured worker in the RTW process 
•    Understanding the steps employers must take following a work-related injury
•    Identifying, negotiating and offering suitable employment options and developing effective RTW plans 
•    Monitoring and supporting the progress of an injured worker's recovery 
•    Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz. 

This course has been developed in accordance with the requirements of the WIRC Act 2013 and is endorsed by WorkSafe Victoria.

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives. If your RTW cooordinator completed this course more than three years ago, it is recommended that they consider retaking the course as a refresher.

Prerequisites:: A general understanding of workers compensation policies and procedures.

Course delivery: Self-paced, interactive eLearning component 5-7 hours and instructor-led sessions 2 x 2.5 hours as detailed below:

AM session: Self-paced pre-work 8:00 am - 9:45 am followed by a live Zoom session 10:00am - 11:30am.   PM Session: Self-paced pre-work 1:00 pm - 2:45 pm.  Followed by a live Zoom session 3:00 pm - 4:30 pm.

Facilitated by: Workplace Interventions.

Allianz Client: $415 + GST
Non-Allianz Client: $570 + GST

This course provides a general overview of workplace health and safety and Risk Management. Participants learn how to undertake a risk assessment and carefully examine potential risk factors in the workplace.

•    Workplace health and safety and occupational health and safety legislation overview
•    Duty of care
•    Definition of a worker
•    Joint duty holders
•    Consultation and cooperation
•    Right of entry permits
•    Hazard identification
•    The role of health and safety representatives and committees
•    Codes of practice
•    Incident investigation and reporting
•    Provisional improvement notices
•    Job Safety Analysis
•    Emergency and First Aid
 
Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the legislation in the jurisdiction in which it's conducted. 

Recommended for: Managers, supervisors, workplace health & safety employees, nominated WorkCover and return to work coordinators, or anyone responsible for the administration and management of WorkCover claims. 

Course delivery:  This course is delivered onsite at Allianz, Level 12, 905 Hay Street, Perth, WA 6000.

Facilitated by: Manager WHS & Injury Management, Western Australia

Allianz Client: Free
Non-Allianz Client: Free