Allianz Workers Compensation National Training

Mental health and wellbeing has never been higher on the agenda for most employers. While the focus has rightly been on identifying and supporting the one in five working Australian’s who will experience a mental health challenge, 2022 has seen increasing expectations and focus upon workplace psychological safety. Beyond the existing obligations to create safe and supportive working environments that are without risk to mental health and wellbeing, Safety Regulators across the board have released guidance materials and directives regarding the approach workplaces must take to meeting this responsibility. 

Of particular relevance are the impending psychological risk regulations due to be released by WorkSafe Victoria which will legislate reporting and risk management actions aligned to psychological safety, with penalties for businesses who fail to meet the new standards.  

Join us as we step through this changing landscape and take a practical approach to what this means for all businesses. Consider effective strategies and interventions for key psychological risks that can be implemented with minimal disruption to operations but maximum impact to the health and wellbeing of your workforce. Understand requirements for reporting and more importantly consider how meaningful data can be identified within your workplace. Ultimately, begin to build or enhance, your mental health and psychological safety strategy to help to future proof your workplace and create a safe, productive and most importantly thriving work environment and culture.

Following the session, participants will have the skills and strategies to:

•    Interpret and implement the anticipated requirements of the proposed Victorian psychological risk regulations and consider how these are likely to drive a nation-wide standard 
•    Understand the impacts and expectations set by ISO: 45003, psychological safety guidance materials released by safety regulators, changes to Officers & Directors insurance and workplace manslaughter legislation 
•    Practically understand what workplace wellbeing, mental health culture and psychological safety mean for your workplace
•    Create a practical and effective workplace mental health and psychological safety strategy 
•    Socialise practical and positive messaging around mental health, stress and resilience
•    Identify risks to psychological safety both current and emerging and implement relevant intervention and management processes 
•    Consider effective and meaningful practices for reporting of psychological risks and impacts
•    Implement strategies to create a psychologically safe culture and team environment
•    Not only meet but surpass the growing workplace obligations.

Recommended for: Employers, Human Resources, Injury Management and Health and Safety practitioners and those interested in future proofing their business for psychological safety.

Course delivery: This course is delivered via a facilitator-led webinar

Facilitated by: Brianna Cattanach, National Manager, Mental Health & Strategy, Allianz. 

Allianz Client:  Free
Non-Allianz Client: $175 + GST

In Western Australia, Work Health & Safety in the workplace is now regulated by the Work Health and Safety Act 2020 (WA) and the Work Health and Safety (General) Regulations 2022 (WA) (WA WHS laws). 

This course will provide an overview of your responsibilities and duties to ensure you are complying with the new Work Health & Safety (WHS) Laws that commenced in March 2022 . Topics include: 

• Workplace health & safety legislation overview
• Duty of care
• Definition of a worker
• Joint duty holders
• Consultation and cooperation
• Right of entry permits
• Due diligence
• Health & safety representatives and committees
• Codes of practice
• The regulator
• Provisional improvement notice

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims. 

Course delivery:  This course is delivered via a facilitator-led webinar.

Facilitated by: Daniel Derry, Manager WHS & Injury Management, Western Region

Allianz Client: Free
Non-Allianz Client: Free

RTW tools such as Job Dictionaries and Task Analysis support organisations in the RTW process and ensure best practice is followed.

A Job Dictionary, which is a collection of Task Analysis documents, provides an easy reference guide to the RTW process, from induction and recruitment to communication with treating practitioners. Each Task Analysis document captures the physical, cognitive and psychological demands of a job role so that appropriate duties can be presented when making return to work decisions.

This course steps through the process of conducting a task analysis and developing a tool that participants can use in their own businesses.

Recommended for: Workplace health & safety managers, supervisors, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar

Facilitated by: The Recovre Group

Allianz Client: Free
Non-Allianz Client: $100 + GST

Presented by Allianz specialist eligibility personnel, this course explains how pre-injury average weekly earnings (PIAWE) and weekly benefits are calculated for workers compensation claims. Information discussed in this course will include: 
•    PIAWE calculation inclusions and exclusions 
•    Calculating workers ongoing weekly entitlements 
•    Completing and submitting wage reimbursement schedules 
•    Practice calculations, case studies and examples.

Recommended for:  Payroll officers, HR officers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: Experienced L & D Consultants

Allianz Client: Free
Non-Allianz Client: $100 + GST

This course provides a general overview of workplace health & safety and Risk Management. Participants will learn how to undertake a risk assessment and carefully examine potential risk factors in the workplace.

•    Workplace Health & Safety Overview
•    Definition of a worker
•    Duty of care
•    Definition of a worker
•    Joint duty holders
•    Consultation and cooperation
•    Right of entry permits
•    Hazard identification
•    The role of Health and Safety representatives and committees
•    Codes of practice
•    Job Safety Analysis (JTA)
•    Emergency and first aid
•    Incident investigation and reporting
•    Provisional improvement notices

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery:  This course is delivered via a facilitator-led webinar.

Facilitated by: Daniel Derry, Manager WHS Risk & Injury Management, Western Region.

Allianz Client: Free
Non-Allianz Client: Free

An introduction to the fundamentals of workers compensation, including: 
•    Scheme overview and legislation 
•    Time frames and claim lodgment 
•    Liability assessment and determination 
•    Roles and responsibilities for workers and employers 
•    Injury management and rehabilitation 
•    Benefits structure 
•    Claims management

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted. 

Recommended for: Those with little or no experience in the management of workers compensation, or those seeking a refresher. 

Course delivery: This course is delivered onsite at Allianz, Level 8, 27 Elizabeth St, Hobart 7000.

Facilitated by: Allianz Injury Management and Technical Specialists.

Allianz Client: Free
Non-Allianz Client: Free

Many workplaces face challenges in managing non-compensable injuries and illnesses; often these occur outside the workplace.

The course helps educate participants in how to address and manage non-compensable injuries and illnesses; preparing them with tools and resources to support informed management decision making that supports both the organisation and your workforce. Topics include:

• The real costs of non-compensable injuries
• Best practice management to support optimal outcomes
• An organisation infrastructure audit to assess workplace processes for managing non-compensable injuries and illnesses.

Recommended for: Human resources employees, RTW coordinators, workplace health and safety and workers compensation managers and supervisors.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Konekt Workcare.

Allianz Client: Free
Non-Allianz Client: $100 + GST

Musculoskeletal disorders (MSDs) continue to be the most common injury type in Australian workplaces. Manual handling and workplace ergonomics are common contributors to the development of MSDs. 

This course examines the common causes of MSDs (with a key focus on manual tasks and office ergonomics), and explores preventative strategies including: 

•    The role and benefit of participatory ergonomic principles 
•    Optimal manual handling techniques and resource tools 
•    How poor office ergonomics can lead to injury 
•    Principles of optimal office ergonomics i.e., setting up a desk, chair, screen and desk items, including sit/stand desk set up 
•    Practical workstation set-up activities and tools to perform ergonomic assessments in the workplace and when working from home
•    Use of early intervention approaches (including strategies to reduce the risk of MSD’s from hand-held devices, lighting and storage 
•    Strategies to alternate posture and reduce sitting time 
•    Importance of early intervention
 

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group.

Allianz Client: $100 + GST
Non-Allianz Client: $150 + GST

Join Summer Land of EQ Minds as she presents ‘Mindful Communication & Connection’. 

In this session, Summer will explain how to gain the tools needed to communicate and collaborate effectively. Learn to use empathy to diffuse difficult conversations, as well as provide feedback that creates connection and commitment.

It doesn't matter if you're client-facing or crafting emails all day, being mindful about what we say and how we say it can boost productivity and efficiency while drastically decreasing stress and tension.

Key learnings:

• Communicating with purpose and value
• Tactical empathy
• Building self-efficacy: people-pleasing, taking things personally & behaving reactively
• Communication and emotional contagion. How your energy and mood impacts others

About Summer:

Summer Land is an author, writer and speaker. Her witty and honest voice will renew your team’s energy, improve communication, and encourage healthy habits.

Summer has authored and ghost written over ten books and has had work featured in Elle Australia, Marie Claire, Cosmopolitan, Women's Health, ABC and has worked with companies such as eBay, Moet Hennessy and Seven Network.

Follow on instagram: @EQMINDS

Recommended for: 

Anyone wanting the improve their communication and collaboration skills both personally and professionally. 

Allianz Client or Partner: Free
Non-Allianz Client: $125 + GST

This course presents a high level overview of the key differences among workers compensation jurisdictions across Australia.

We discuss the key elements of scheme design, claims lodgment, liability determination, benefits structure, return to work obligations, as well as dispute resolution. 

Recommended for:  Personnel who are responsible for, or those wishing to know more regarding workers compensation across multiple jurisdictions.

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: Victorian and NSW Allianz Business Account Managers.

Allianz Client: Free
Non-Allianz Client: Free

Workforce suicide is the leading cause of death for people up to the age of 44 (aihw gov au). The overall cost of mental health is the third greatest cost to healthcare following cancer and cardiovascular disease. Mental Health claims are the most common and most costly claims from all Workcover claims related to illness and diseases. Mental health disorders are experienced by 2 in 5 people (43.7%) and 2 in 3 senior leaders (64%),  yet the average usage of  Employee Assistance Programs globally is approximately only 6 % ( EAPAA, ResearchGate).

The Mental Health First Responders course is a globally recognised, certified program that has been developed using psychology and mental health principles and is endorsed by the Mental Health Foundation Australia. This course focuses on promotion, prevention, and early intervention to support and reduce the impact on a person experiencing mental health distress and minimise the time and cost to recover back to a state of stability. Mental health distress left undetected and unsupported can lead to chronic mental health issues and increase the chance of risk and time for recovery.

This course will:
•    Provide a simple and effective skill set to support people experiencing mental and emotional distress
•    Provide resources and guidance about how to build an effective culture and framework in the workplace
•    Provide customisable resources to train leadership and general teams in effective mental health and wellbeing
•    Provide technology to create routines for check-in and make Promotion, Prevention, Early Intervention & Support transparent, effective and timely.

Please click here to view Sharetree's LIFT video.

Recommended for: Leaders, Mental Health Supports, Human Resource Leaders, Chaplains, Psychologists, Emergency Responders, Parents, Teachers, Care Workers, Social Workers, First Aiders.

Course delivery:  This course is delivered via 3 x 3 hr facilitator-led webinars.

Facilitated by: Sharetree.org

Allianz Client: $199 + GST
Non-Allianz Client: $349 + GST

Helping injured workers return to work requires the support of employers and skilled Return to Work Coordinators. Under the Workers Injury Rehabilitation and Compensation Act 2013 (VIC) (WIRC Act), an employer has an obligation to appoint a RTW Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role. This two-day course will provide participants with the tools and knowledge to assist injured workers RTW in a timely, safe and sustainable manner where they are certified medically fit to do so.

This two-day course covers:

• The role of the RTW Coordinator
• The RTW process
• Legal obligations of both the employer and worker in the RTW process
• Understanding the steps employers should take following a work-related injury
• Identifying, negotiating, and offering suitable employment options and developing effective RTW plans
• Monitoring and supporting the progress of an injured worker's recovery
• Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz

This course has been developed in accordance with the requirements of the WIRC Act and is endorsed by WorkSafe Victoria.

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives.

Prerequisites:: A general understanding of workers compensation policies and procedures.

Course delivery: AM session: Self-paced pre-work 8:00 am - 9:45 am followed by a live Zoom session 10:00am - 11:30am.   PM Session: Self-paced pre-work 1:00 pm - 2:45 pm.  Followed by the live Zoom session 3:00 pm - 4:30 pm.

Facilitated by: Workplace Interventions.

Allianz Client: $415 + GST
Non-Allianz Client: $570 + GST

At times, we may be managing workers who have pre-existing mental health conditions that are not directly related to the workplace environment, however, may impact their role duties or impact relationships with colleagues.

This course aims to provide people leaders with knowledge of common mental health conditions  and how they may manifest in the workplace environment.  This essential knowledge will equip people leaders with practical skills to effectively manage situations that may arise, with consideration given to the legislative boundaries we work within.

Course overview:
•    Common mental health conditions in Australia
•    Managing disclosure of a non-work-related mental health condition
•    Privacy considerations
•    Communication interventions

Recommended for: People leaders who are seeking to  understand pre-existing mental health conditions and how they can impact the workplace.

Course delivery:  This course is delivered via a facilitator-led webinar.

Facilitated by: Georgia Hiscock, Manager of Psychological Services, Allianz

Allianz Client: Free
Non-Allianz Client: $100 + GST

The Australian workforce is ageing, creating new challenges and opportunities for organisations. This complex and changing dynamic present’s significant challenges for employers to manage health and safety, while also meeting operational requirements and maintaining a positive workplace culture that embraces the significant benefits presented by the ageing workforce.

With this in mind, workplaces must begin to consider a specific and meaningful approach to supporting their ageing workers – beginning well before they reach retirement age. This involves aligning all aspects of health and wellbeing with the demands of a working role and individual needs and goals. This approach ensures that organisations are ready to manage the challenges and opportunities that are presented by an aging workforce and individual team members are empowered to make informed and meaningful transition decisions based upon their holistic wellbeing. 

•    In part one of this masterclass, we will consider the best practice approach to creating work that is safe, meaningful, engaging and relevant to your ageing workforce, including how to understand and respond to changing capacity and how to manage legal risk associated with flexible and adaptable work. 

•    In part two of the masterclass, our focus will turn to creating meaningful retirement pathways for workers which meet both individual and organisation needs. We will consider strategies for engaging your ageing workforce in the process, having better transition conversations and managing the potential risks involved in graduated retirement including fitness for work. 

Resources provided:
•    Fitness for Work Pack
o    Fitness for Work Conversations Guide
o    Fitness for Work Fact Sheet
o    Fitness for Work Management Guide
o    Fitness for Work Policy Template
o    Workability Index
o    Inherent Requirements of Job – Administrative Worker
•    Flexible Work Pack
o    Flexible Work Conversations Guide
o    Flexible Work Fact Sheet
o    Flexible Work Management Guide
o    Flexible Work Policy Template
o    Flexible Work – Worksheet for Employees
•    Graduated Retirement Pack
o    Late Career Conversations Guide
o    Late Career – Worksheet for Employees
o    Retirement Management Guide
o    Retirement Policy Template
o    Retirement Conversations Guide
o    Retirement – Worksheet for Employees

Recommended for: Employers, People Managers, Human Resources, Health and Safety practitioners and those interested in taking a new approach to safety culture.

Course delivery: Online via facilitator led webinar.

Facilitated by: Brianna Cattanach, National Manager, Mental Health & Strategy, Allianz and Dr Sarah Cotton, Director (Transitioning Well).

Allianz Client: $175 + GST
Non-Allianz Client: $225 + GST

This one-day course assists RTW Coordinators to enhance their skills in the strategic case management of more complex claims and injuries. This training provides practical tools and advice for RTW Coordinators, as well as an opportunity to network with peers and to workshop case studies.

The key areas of focus will include:

1. Why do we support RTW? 
Legal compliance, roles and responsibilities, RTW impacts and the health benefits of safe work and early intervention.

2. Framework for RTW Coordinators -
How to measure the effectiveness of evidenced based treatment, adopting a biopsychosocial approach. How to empower the injured person to manage their injury, implementing goals to optimise function, preparing for and returning to work when medically fit to do so.
 
3. Understanding & addressing physical injuries -
Soft tissue and chronic injuries, risk factors for chronic pain and strategies to manage physical injuries using case studies. 
          
4. Understanding & addressing complex & psychological injuries -
The link between workplace stress and mental health injuries, early identification and management of mental health hazards and strategies to manage mental health injuries via case studies. 

Recommended for: RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group

Allianz Client: $195 + GST
Non-Allianz Client: $295 + GST

Family and domestic violence (FDV) is a serious and prevalent challenge in Australia. Despite this, few employers appreciate why DFV is a workplace issue or understand their role in being part of the solution. This high-level workshop will equip your workplace with the information required to create a Family and Domestic Violence strategy and response plan.

The topics we will cover include:
•    What is family and domestic violence (DFV)?
•    The current state of FDV in Australia
•    How FDV impacts the workplace
•    DFV and the law: your obligations under workplace relations, safety, workers’ compensation, equal opportunity and privacy legislation
•    Developing an organisational FDV strategy
•    Where to go for further information

Recommended for: People managers, HR professionals, injury management and health and safety practitioners and those committed to combatting the growing challenges posed by family and domestic violence.

Course delivery: Online via facilitator led webinar.

Facilitated by: Brianna Cattanach, National Manager, Mental Health & Strategy, Allianz. and Georgie Chapman, Partner, HR Legal

Allianz Client:  $125 + GST
Non-Allianz Client: $175 + GST

Mental injuries are more complex and subjective in their diagnosis, treatment and return to work options. This workshop provides the opportunity to equip participants with practical, easy to follow steps to develop a return to work plan that meets the needs of the employee and the organisation and supports the goal of successful recovery and return to work. when medically fit to do so.

Participants will learn ‘how to’ create a return to work plan for an injured employee with a mental injury, including:

• Learning about common psychological workplace injuries that will help inform the return to work planning process.
• Review an employer's guide of how to develop a clear, accurate and current return to work plan to best achieve a successful and sustainable return to work for a mental injury
• Learning the key stages of consultation and strategies for collaboration with the employee and treatment providers to best identify the employee’s needs and shape suitable duties. 
• Understanding an employer’s legal obligations (privacy, reasonable adjustment and providing a safe workplace) and what can be communicated and to whom regarding the injury and return to work.
• Identifying practical return to work modifications, aids and supports for a mental injury which will assist in understanding how to tailor a return to work plan for a mental injury.
• Putting in to practice: using the newly acquired knowledge and skills, to create a return to work plan for a mental injury case study.

Recommended for: RTW coordinators, managers, supervisors and workplace health & safety employees.

Course delivery: Flipped model (1.5 hours of pre-work commencing at 9:30am followed by a 1.5 hour Zoom session from 11:00am - 12:30pm) 

Facilitated by: Workplace Interventions.

Allianz Client: $95 + GST
Non-Allianz Client: $150 + GST

This course will provide participants with a general introduction to fatigue. We will discuss the symptoms, prevalence, consequences and the factors that contribute to fatigue, as well as:

• Legislative requirements for managing employee fatigue
• Employer and employee responsibilities 
• Understanding the impact of COVID and lockdown on fatigue
• Strategies to prevent and reduce fatigue (including as related to COVID risk management)
• Encouraging employees to respond proactively to early signs of fatigue
• Creating a culture that develops a supportive environment
• Short and long term risks associated with fatigue
• Latest research and resources.

Recommended for: Human resource personnel, workplace health & safety and workers compensation managers and supervisors.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group.

Allianz Client: Free
Non-Allianz Client: $100 + GST

This course will provide participants with an overview of Victorian workers compensation premium arrangements as well as proposed premium changes for 2023/24. Learn what affects your premium and how premium is calculated.  The following areas will also be covered:

• Employer remuneration for workers compensation purposes
• Workplace calculation methodology
• How claims costs impact premium
• Employer grouping provisions
• Premium payment and instalment options

Recommended for: Payroll officers, HR officers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.  Those interested in understanding how an employer's premium is determined and the impact of caims on premiums are also welcome to attend.

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: Allianz Premium Specialists

Allianz Client: Free
Non-Allianz Client: $125 + GST

This session has been designed to provide people managers with the necessary knowledge, information and tools to be able to successfully manage health and safety at work. The course is informative, interactive and up to date, featuring case studies, guidance material and has specialist input. 

Covering all major aspects of work health and safety, including the impact of manslaughter legislation, this session focuses on effective leadership, culture and mindfulness; including a guide to the health and safety legislative framework.

Further topics include incident management (including Covid-19 requirements), duty of care, risk assessing, effective consultation including issue resolution, incident investigation and identifying the appropriate risk controls.

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course includes 1.5 hours of pre work from 9.30am followed by a live 1.5 hour Zoom session with the facilitator from 11am to 12.30pm.

Facilitated by: Workplace Interventions

Allianz Client: Free
Non-Allianz Client: $175 + GST

Presented by Allianz specialist eligibility personnel, this course explains how pre-injury average weekly earnings (PIAWE) and weekly benefits are calculated for workers compensation claims. Information discussed in this course will include: 
•    PIAWE calculation inclusions and exclusions 
•    Calculating workers ongoing weekly entitlements 
•    Completing and submitting wage reimbursement schedules 
•    Practice calculations, case studies and examples.

Recommended for:  Payroll officers, HR officers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course will be conducted at Allianz, Level 16, 10 Carrington Street, Sydney, NSW.

Facilitated by: Experienced L & D Consultants

Allianz Client: Free
Non-Allianz Client: $100 + GST

In Western Australia, Work Health & Safety in the workplace is now regulated by the Work Health and Safety Act 2020 (WA) and the Work Health and Safety (General) Regulations 2022 (WA) (WA WHS laws). 

This course will provide an overview of your responsibilities and duties to ensure you are complying with the new Work Health & Safety (WHS) Laws that commenced in March 2022 . Topics include: 

• Workplace health & safety legislation overview
• Duty of care
• Definition of a worker
• Joint duty holders
• Consultation and cooperation
• Right of entry permits
• Due diligence
• Health & safety representatives and committees
• Codes of practice
• The regulator
• Provisional improvement notice

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims. 

Course delivery:  This course is delivered onsite at Allianz, Level 12, 905 Hay Street, Perth WA.

Facilitated by: Daniel Derry, Manager WHS & Injury Management, Western Region

Allianz Client: Free
Non-Allianz Client: Free

This two-hour course aims to upskill managers and human resources staff in effective performance management, in order to help minimise the risk of workers compensation claims arising from under-performance.

This course will cover:

• What are under-performance, performance management and performance enhancement?
• What is the potential impact on the workplace and organisation of underperformance?
• What is the potential impact on the workplace and organisation of poorly managed performance?
• Benefits and components of an effective performance enhancement system

We also discuss performance management of employees with an active workers compensation claim, including:

• An overview of the performance improvement process and a script to open the conversation
• Takeaway tools to prepare for the performance assessment
• How to deliver feedback; the soft skills of effective communication
• Real case studies are provided as well as a take-home checklist and supporting documents to assist you in the workplace

Recommended for: Human resources employees, RTW coordinators, workplace health and safety and workers compensation managers and supervisors.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Allianz Eligibility and Disputes Specialists and Konekt Workcare.

Allianz Client: Free
Non-Allianz Client: $100 + GST

This course provides participants with the knowledge and skills to manage workplace injuries and the RTW process across all Australian jurisdictions.

The course will cover key components of the different legislations as related to key roles and responsibilities of stakeholders, employer obligations, RTW Coordinator requirements, prescribed time periods for injury notification and claim submission, excess, income replacement, requirements for RTW policies and procedures.

Recommended for: RTW coordinators with employees working across multiple jurisdictions, RTW and human resource managers and workplace health & safety managers with multi-state responsibilities.

Prerequisites: Prior completion of any state based RTW coordination course is recommended.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group.

Allianz Client: $175 + GST
Non-Allianz Client: $250 + GST

Helping injured workers return to work requires the support of employers and skilled RTW Coordinators. Under Victorian Legislation an employer has an obligation to appoint a Return to Work Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role. This two-day course will provide participants with the tools and knowledge to assist injured workers RTW in a timely, safe and sustainable manner where they are certified medically fit to do so. 

This two-day course covers:

•    The role of the RTW Coordinator
•    The RTW process 
•    Legal obligations of both the employer and worker in the RTW process 
•    Understanding the steps employers should take following a work-related injury
•    Identifying, negotiating and offering suitable employment options and developing effective RTW plans 
•    Monitoring and supporting the progress of an injured worker's recovery 
•    Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz. 

This course has been developed in accordance with the Workplace Injury Rehabilitation Compensation Act, 2013 and is endorsed by WorkSafe Victoria. 

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives. 

Prerequisites: A general understanding of workers compensation policies and procedures.

Course delivery: This course will be delivered at Allianz Insurance, Level 5, 360 Elizabeth Street, Melbourne.

Facilitated by: The Recovre Group.

Allianz Client: $415 + GST
Non-Allianz Client: $570 + GST

This course will provide an overview of the Injury Management and return to work process in Western Australia.

The following topics will be covered:

•    Workers Compensation scheme overview
•    The roles of key parties
•    What to do when an incident/injury occurs
•    Liability determination
•    Claims management and return to work
•    Entitlements under the Workers Compensation Act
•    Technical and legal considerations
•    Claim finalisation

Recommended for: Managers, supervisors, workers compensation employees and workplace health and safety employees. 

Course delivery: This course is delivered onsite at Allianz, Level 12, 905 Hay Street, Perth WA.

Facilitated by: An Allianz Injury Management Coordinator.

Allianz Client: Free
Non-Allianz Client: Free

*One in five Australians between 16 and 85 will experience a mental illness every year. In fact, about 45% of Australians will experience a mental illness at some point in their lifetime. While physical first aid is widely acknowledged, mental health first aid is often less so in organisations. Many people are unprepared to talk about mental health in the workplace and aren't aware of the support available. Yet having the right conversation at the right time is often all it takes to make a major difference. 

This accredited Mental Health First Aid course has been adapted specifically for the workplace. The blended Mental Health First Aid course is evidence based and has an internationally recognised curriculum. It teaches participants how to support colleagues who might be developing or experiencing mental health problem/ crisis and how to link in both practical and professional support.

Following successful completion of the course, participants will have skills and strategies to:

• De-stigmatise mental health in the workplace and increase acceptance of mental health challenges
• Understand the practicalities of common mental health conditions including symptoms, treatment and appropriate first aid strategies
• Recognise early signs and symptoms of mental health problems
• Undertake mental health first aid conversations which may include negotiation, conflict management and emotional validation
• Offer crisis prevention and intervention relevant to the workplace
• Undertake suicide prevention and intervention in the workplace
• Implement self-care for mental health first aiders and the team members they are supporting

Each participant who successfully completes the course will receive:

• A MHFA certification of attainment
• An opportunity to complete an online assessment for accreditation as a Mental Health First Aid Officer
• The latest edition of the Mental Health First Aid handbook in eBook and posted

*Mental Health - Australian Institute of Health and Welfare (aihw.gov.au) (23 July 2020)

Recommended for: This accredited course is ideal for peer support roles, senior managers and frontline people managers and those within organisations who have a passion for supporting others and are keen to be recognised as a Mental Health First Aid Officer. HR personnel and RTW Coordinators will also benefit from this course.  

Course delivery: This blended online Mental Health First Aid (MHFA) course designed specifically for the workplace is being offered as an alternative to the Standard MHFA 2-day course. This accredited program is made up of 4-7 hours of self-paced eLearning followed by a 2.5 hr  online facilitator-led webinar from 10:00am - 12:30pm each day. 

This course is capped at 12 participants as per MHFA Australia’s terms and conditions.

Facilitated by: Workplace Interventions.

Allianz Client: $325 + GST
Non-Allianz Client: $450 + GST

This course will provide participants with an overview of Victorian workers compensation premium arrangements as well as proposed premium changes for 2023/24.. Learn what affects your premium and how premium is calculated.  The following areas will also be covered:

• Employer remuneration for workers compensation purposes
• Workplace calculation methodology
• How claims costs impact premium
• Employer grouping provisions
• Premium payment and instalment options

Recommended for: Payroll officers, HR officers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.  Thos interested in understanding how an employer's premium is determined and the impact of caims on premiums are also welcome to attend.

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: Allianz Premium Specialists

Allianz Client: Free
Non-Allianz Client: $125 + GST

An introduction to the fundamentals of workers compensation, including: 
•    Scheme overview and legislation 
•    Time frames and claim lodgment 
•    Liability assessment and determination 
•    Roles and responsibilities for workers and employers 
•    Injury management and rehabilitation 
•    Benefits structure 
•    Claims management

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted. 

Recommended for: Those with little or no experience in the management of workers compensation, or those seeking a refresher. 

Course delivery: This course is delivered onsite at Allianz, Level 12, 905 Hay Street, Perth WA.

Facilitated by: Allianz Injury Management and Technical Specialists.

Allianz Client: Free
Non-Allianz Client: Free

The global pandemic changed the face of work and society rapidly and permanently. It created new risks for all workplaces across safety, flexible work, mental health and work-life balance.

This course will take a case study-based approach to investigating what is considered current best practice in the HR and IR space. 

Following the course, participants will understand:
•    The responsibilities and risks involved with supporting and managing an injured worker
•    How to meet workers compensation requirements and implement best practice injury management and return to work processes
•    The importance of defining the Inherent Requirements of the Job for a position
•    The importance of pre-employment screening in addition to medical checks
•    The importance of reasonable performance management action 
•    Why, when and how to conduct assessments of capacity and what best practice looks like in this space
•    How to avoid a successful discrimination, general protections or unfair dismissal claim relating to a long term injured worker
•    How to implement practices to minimise the legal and other risks involved when managing a long term injured worker

Recommended for: People managers, human resources employees, injury management and health and safety practitioners and those keen to explore a holistic approach to injury management from pre-employment through to long term injuries and everything in-between.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by:  HWL Ebsworth Lawyers

Allianz Client:  Free
Non-Allianz Client: $225 + GST

This session has been designed to provide people managers with the necessary knowledge, information and tools to be able to successfully manage health and safety at work. The course is informative, interactive and up to date, featuring case studies, guidance material and has specialist input. 

Covering all major aspects of work health and safety, including the impact of manslaughter legislation, this session focuses on effective leadership, culture and mindfulness; including a guide to the health and safety legislative framework.

Further topics include incident management (including Covid-19 requirements), duty of care, risk assessing, effective consultation including issue resolution, incident investigation and identifying the appropriate risk controls.

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course includes 1.5 hours of pre work from 9.30am followed by a live 1.5 hour Zoom session with the facilitator from 11am to 12.30pm.

Facilitated by: Workplace Interventions

Allianz Client: Free
Non-Allianz Client: $175 + GST

This course provides a general overview of workplace health & safety and Risk Management. Participants will learn how to undertake a risk assessment and carefully examine potential risk factors in the workplace.

•    Workplace health & safety/OHS legislation overview
•    Duty of care
•    Definition of a worker
•    Joint duty holders
•    Consultation and cooperation
•    Right of entry permits
•    Hazard identification
•    The role of Health and Safety representatives and committees
•    Codes of practice
•    Incident investigation and reporting
•    Provisional improvement notices
•    Job Safety Analysis
•    Emergency and First Aid
 
Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the legislation in the jurisdiction in which it is conducted. 

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims. 

Course delivery:  This course is delivered onsite at Allianz, Level 12, 905 Hay Street, Perth WA.

Facilitated by: Daniel Derry, Manager WHS & Injury Management, Western Australia

Allianz Client: Free
Non-Allianz Client: Free

An overview of workplace health & safety (WHS)/occupational health & safety (OHS) responsibilities and obligations of employers. Workplace Health and Safety laws can be complex. This course provides an overview of WHS/OHS responsibilities and obligations of employers. Participants will also learn how to undertake a risk assessment and carefully examine potential risk factors in the workplace.

Topics include:

•    Workplace health & safety legislation overview 
•    Duty of care 
•    Definition of a worker 
•    Joint duty holders 
•    Consultation and cooperation 
•    Right of entry permits 
•    Due diligence 
•    The role of Health and safety representatives and committees 
•    Provisional improvement notices 
•    The regulator 
•    Codes of practice
•    Incident investigation and reporting

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the legislation in the jurisdiction in which it is conducted. 

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery:  This course will be held onsite at Allianz, 55 Wentworth Avenue, Kingston ACT 2604.

Facilitated by: This course will be facilitated by an Allianz Senior Injury Management Coordinator.

Allianz Client: Free
Non-Allianz Client: $175 + GST

The Covid-19 pandemic saw a significant portion of workplaces pivot to flexible and hybrid arrangements that have become the new normal of work. This change has created both challenges and opportunities. As flexibility becomes the new expectation of workers, there is a need for workplaces to review what was initially a fairly reactive approach to hybrid work and establish a more consistent, operationally meaningful and holistic approach. This approach is supported by the Global Commission on the Future of Work who are calling for more investment to support flexible work and programs to ensure workers and workplaces can achieve the always difficult equation of work-life balance.

Join us as we explore the fantastic opportunities and substantial new risks that hybrid work poses to employers. Consider new approaches to supporting workers and addressing the now grey space between work and home life, demands and needs. Understand practical strategies for creating higher levels of engagement, improving health and wellbeing, attracting and retaining talent and mitigating people risk.

•    Understand what the definition of “work” looks like post-pandemic and understand how expectations and obligations have changed
•    Understand the benefits of flexible work and supporting employees to achieve work-life balance
•    Implement workforce strategies to assist employees to achieve work-life wellbeing
•    Implement steps to start the conversation with an employee regarding work-life wellbeing or flexible work
•    Understand employers’ rights and obligations in respect to all areas of workplace flexibility 
•    Ensure health and safety obligations are met especially regarding hybrid work
•    Understand the actions that workplaces can take to manage workers throughout flexible working arrangements 
•    Manage legal risks, including breaches of National Employment Standards, discrimination, adverse action and constructive dismissal
•    Discuss best practice strategies and the characteristics of effective hybrid work
•    Identify a range of resource pathways to support flexible work and work-life wellbeing
 
Recommended for: HR professionals, injury management and health and safety practitioners and those looking to review their hybrid work strategy.

Course delivery: Online via facilitator led webinar.

Facilitated by: Brianna Cattanach, National Manager, Mental Health & Strategy, Allianz and Georgie Chapman, Partner, HR Legal.

Allianz Client:  $125 + GST
Non-Allianz Client: $175 + GST

RTW tools such as Job Dictionaries and Task Analysis support organisations in the RTW process and ensure best practice is followed.

A Job Dictionary, which is a collection of Task Analysis documents, provides an easy reference guide to the RTW process, from induction and recruitment to communication with treating practitioners. Each Task Analysis document captures the physical, cognitive and psychological demands of a job role so that appropriate duties can be presented when making return to work decisions.

This course steps through the process of conducting a task analysis and developing a tool that participants can use in their own businesses.

Recommended for: Workplace health & safety managers, supervisors, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar

Facilitated by: The Recovre Group

Allianz Client: Free
Non-Allianz Client: $100 + GST

This course addresses employer requirements under relevant State or Territory legislation and explains vocational / occupational rehabilitation and the RTW process.  Participants complete case studies focusing on both physical and psychological injuries.

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted. 

Recommended for: Workplace health & safety managers, HR managers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered onsite at Allianz, Level 8, 27 Elizabeth Street, Hobart, TAS 7000.

Facilitated by: An Allianz Senior Injury Management Coordinator.

Allianz Client: Free
Non-Allianz Client: Free

Presented by Allianz specialist eligibility personnel, this course explains how pre-injury average weekly earnings (PIAWE) and weekly benefits are calculated for workers compensation claims. Information discussed in this course will include: 
•    PIAWE calculation inclusions and exclusions 
•    Calculating workers ongoing weekly entitlements 
•    Completing and submitting wage reimbursement schedules 
•    Practice calculations, case studies and examples.

Recommended for:  Payroll officers, HR officers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: Alianz Eligibility & Dispute Specialists.

Allianz Client: Free
Non-Allianz Client: $100 + GST

An introduction to the fundamentals of workers compensation, including: 
•    Scheme overview and legislation 
•    Time frames and claim lodgment 
•    Liability assessment and determination 
•    Roles and responsibilities for workers and employers 
•    Injury management and rehabilitation 
•    Benefits structure 
•    Claims management

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted. 

Recommended for: Those with little or no experience in the management of workers compensation, or those seeking a refresher. 

Course delivery: This course is available online and onsite at Allianz, 24 Mitchell Street, Darwin NT 0800.

Facilitated by: Allianz Injury Management and Technical Specialists.

Allianz Client: Free
Non-Allianz Client: Free

This course provides participants with the practical skills required to proactively address all types of workplace hazards, including the identification and assessment of risks in both psychological and physical hazards. Participants will learn how organisations can effectively control the risk of hazards and prevent workplace injuries through practical and hands-on activities, including undertaking a Risk Assessment and working through a case study.

We will then look at investigating workplace incidents, determine the contributing factors, and implement controls to prevent reoccurrence. 
Recommended for: This course is intended for anyone whose day-to-day duties involve identification, management and controlling workplace hazards and risks. 

Course delivery: This course includes 1.5 hours of pre work from 1.00pm followed by a live 1.5 hour Zoom session with the facilitator from 2.30pm to 4.00pm.

Facilitated by: Workplace Interventions

Allianz Client: Free
Non-Allianz Client: $175 + GST

This course will examine the crucial role that supervisors and managers play in the RTW process. Learn why RTW is important for an organisation, how managers and supervisors can support those responsible for an injured worker’s RTW and how to positively influence all those involved in the process. 

The course includes the basics of RTW such as: 
•    Employer RTW & OHS obligations 
•    Incident reporting
•    Planning for RTW Work
•    Employer support 
•    Early intervention 
•    RTW Barriers
•    Communicating with key stakeholders, e.g. the injured worker, treating doctor, physiotherapist and psychologist.

Recommended for: Managers and supervisors responsible for or involved in the return to work of workers compensation claimants.

Prerequisites: A general understanding of workers compensation policies and procedures in your jurisdiction. 

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: Allianz Return to Work Specialists. 

Allianz Client: Free
Non-Allianz Client: $125 + GST

The impact of a physical injury extends far wider than the injury itself.  Work provides social, financial and health benefits for all of us and the inability to participate whilst also managing functional limitations from injury, may have a significant impact on a worker’s mental health.  

Whilst every individual’s circumstances vary, there are some important factors which can influence and reduce the impact of mental injury on such claims.  This course aims to support both prevention and early intervention through identification of risk factors.

Course overview:
•    Claims at higher risk of secondary mental injury
•    Identifying propensity for secondary mental injury
•    Prevention techniques

Recommended for: Individuals involved in directly supporting RTW of injured workers, particularly in industries with high levels of occupational violence.

Course delivery:  This course is delivered via a facilitator-led webinar.

Facilitated by: Georgia Hiscock, Manager of Psychological Services, Allianz

Allianz Client: Free
Non-Allianz Client: $100 + GST

Helping injured workers return to work requires the support of employers and skilled Return to Work Coordinators. Under the Workers Injury Rehabilitation and Compensation Act 2013 (VIC) (WIRC Act), an employer has an obligation to appoint a RTW Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role. This two-day course will provide participants with the tools and knowledge to assist injured workers RTW in a timely, safe and sustainable manner where they are certified medically fit to do so.

This two-day course covers:

• The role of the RTW Coordinator
• The RTW process
• Legal obligations of both the employer and worker in the RTW process
• Understanding the steps employers should take following a work-related injury
• Identifying, negotiating, and offering suitable employment options and developing effective RTW plans
• Monitoring and supporting the progress of an injured worker's recovery
• Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz

This course has been developed in accordance with the requirements of the WIRC Act and is endorsed by WorkSafe Victoria.

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives.

Prerequisites:: A general understanding of workers compensation policies and procedures.

Course delivery: AM session: Self-paced pre-work 8:00 am - 9:45 am followed by a live Zoom session 10:00am - 11:30am.   PM Session: Self-paced pre-work 1:00 pm - 2:45 pm.  Followed by the live Zoom session 3:00 pm - 4:30 pm.

Facilitated by: Workplace Interventions.

Allianz Client: $415 + GST
Non-Allianz Client: $570 + GST

All self-insurers and large employers in the ACT must appoint a trained or experienced return to work coordinator. A return to work coordinator is someone with expert training, knowledge and skills that support workers to return or remain at work after being sick or injured.

This course will provide participants with:

•    An overview of the role of the RTW Coordinator
•    The RTW process 
•    Legal obligations of both the employer and worker in the RTW process 
•    Understanding the steps employers should take following a work related injury
•    Identifying, negotiating and offering suitable employment options and developing effective RTW plans 
•    Monitoring and supporting the progress of an injured worker's recovery 
•    Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz. 

This course will proceed subject to endorsement by WorkSafe ACT. 

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives. 

Prerequisites: A general understanding of workers compensation policies and procedures.

Course delivery: This course is delivered onsite at Allianz, 55 Wentworth Avenue, Kingston ACT 2604

Facilitated by: Allianz Senior Injury Management Coordinator, Technical Claims Manager & Regional Underwriting Manager

Allianz fee: $150 + GST
Non Allianz fee: $295 + GST

This one-day course assists RTW Coordinators to enhance their skills in the strategic case management of more complex claims and injuries. This training provides practical tools and advice for RTW Coordinators, as well as an opportunity to network with peers and to workshop case studies.

The key areas of focus will include:

1. Why do we support RTW? 
Legal compliance, roles and responsibilities, RTW impacts and the health benefits of safe work and early intervention.

2. Framework for RTW Coordinators -
How to measure the effectiveness of evidenced based treatment, adopting a biopsychosocial approach. How to empower the injured person to manage their injury, implementing goals to optimise function, preparing for and returning to work when medically fit to do so.
 
3. Understanding & addressing physical injuries -
Soft tissue and chronic injuries, risk factors for chronic pain and strategies to manage physical injuries using case studies. 
          
4. Understanding & addressing complex & psychological injuries -
The link between workplace stress and mental health injuries, early identification and management of mental health hazards and strategies to manage mental health injuries via case studies. 

Recommended for: RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group

Allianz Client: $195 + GST
Non-Allianz Client: $295 + GST

Our emotions influence the way we behave and react at work daily. Having a higher level of Emotional Intelligence (EQ) means having the ability to recognise our behaviours, moods and impulses and manage them in a positive way. So, instead of over-reacting and over-compensating when things do not go as planned, we are better equipped to understand the effects our emotions have on others. In this training course, participants learn skills such as how to interpret and manage our emotions and balance our optimism and pessimism. With a heightened self-awareness, the course improves our ability to interact calmly and respectfully with others, both in the workplace and with key RTW stakeholders.  

Recommended for: Human resource, workplace health & safety and workers compensation managers and supervisors and RTW coordinators.

Course delivery: This course includes 1.5 hours of pre work from 1.00pm followed by a live 2 hour Zoom session with the facilitator from 2.30pm to 4.30pm.

Facilitated by: Workplace Interventions

Allianz Client: $125 + GST
Non-Allianz Client: $250 + GST

An introduction to the fundamentals of workers compensation in Victoria, including: 
•    Scheme overview and legislation 
•    Time frames and claim lodgment 
•    Liability assessment and determination 
•    Roles and responsibilities for workers and employers 
•    Injury management and rehabilitation 
•    Benefits structure 
•    Claims management

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted. 

Recommended for: Those with little or no experience in the management of workers compensation, or those seeking a refresher. 

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Allianz Business Account Managers.

Allianz Client: Free

Non-Allianz Client: Free

This course will provide participants with an insight into complex legal processes that regularly occur in workers compensation claims and practical tips for employers involved in a dispute or a legal process. Topics covered include: 

• Relevant workers compensation legislation 
• Types of issues and matters that can lead to a dispute or legal process 
• End-to-end process and outcomes of various workers compensation legal matters 
• Management of complex legal matters

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted.

Recommended for: Payroll officers, HR officers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of workers compensation claims.

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: This course will be facilitated by an Allianz Dispute Resolution Manager.

Allianz Client: Free

Non-Allianz Client: $125 + GST

Musculoskeletal disorders (MSDs) continue to be the most common injury type in Australian workplaces. Manual handling and workplace ergonomics are common contributors to the development of MSDs. 

This course examines the common causes of MSDs (with a key focus on manual tasks and office ergonomics), and explores preventative strategies including: 

•    The role and benefit of participatory ergonomic principles 
•    Optimal manual handling techniques and resource tools 
•    How poor office ergonomics can lead to injury 
•    Principles of optimal office ergonomics i.e., setting up a desk, chair, screen and desk items, including sit/stand desk set up 
•    Practical workstation set-up activities and tools to perform ergonomic assessments in the workplace and when working from home
•    Use of early intervention approaches (including strategies to reduce the risk of MSD’s from hand-held devices, lighting and storage 
•    Strategies to alternate posture and reduce sitting time 
•    Importance of early intervention
 

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group.

Allianz Client: $100 + GST
Non-Allianz Client: $150 + GST

This course will examine the crucial role that supervisors and managers play in the RTW process. Learn why RTW is important for an organisation, how managers and supervisors can support those responsible for an injured worker’s RTW and how to positively influence all those involved in the process. 

The course includes the basics of RTW such as: 
•    Employer RTW & OHS obligations 
•    Incident reporting
•    Planning for RTW Work
•    Employer support 
•    Early intervention 
•    RTW Barriers
•    Communicating with key stakeholders, e.g. the injured worker, treating doctor, physiotherapist and psychologist.

Recommended for: Managers and supervisors responsible for or involved in the return to work of workers compensation claimants.

Prerequisites: A general understanding of workers compensation policies and procedures in your jurisdiction. 

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: Allianz Return to Work Specialists. 

Allianz Client: Free
Non-Allianz Client: $125 + GST

A suitable duties plan is a critical part of the return to work process. We all know that returning to work safely as soon as possible after a work-related injury is the best outcome for the injured worker and the employer.

However, returning to work may not mean the worker returning to their usual duties. Depending on the nature and severity of their injury, a worker may need a graduated approach to return to work and suitable duties.

The employer's relationship with the worker is a key determining factor in when, how and why a person is going to make a successful return to work.

In this session, we will discuss the importance of communication and how this can impact a successful return to work and:

•    Why provide suitable duties
•    The role of the RTW Coordinator
•    Your legal obligations
•    Making appropriate decisions
•    What to do when there is a lack of suitable duties or unable to identify suitable duties.

Recommended for: Those who have done the 2 day RTW Coordinator course and would like a refresher or those new to returning injured workers back into the workplace.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Konekt WorkCare and an Allianz Strategic Injury Management Advisor.

Allianz Client: Free
Non-Allianz Client: $95 + GST

Helping injured workers return to work requires the support of employers and skilled RTW Coordinators. Under Victorian Legislation an employer has an obligation to appoint a Return to Work Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role. This two-day course will provide participants with the tools and knowledge to assist injured workers RTW in a timely, safe and sustainable manner where they are certified medically fit to do so. 

This two-day course covers:

•    The role of the RTW Coordinator
•    The RTW process 
•    Legal obligations of both the employer and worker in the RTW process 
•    Understanding the steps employers should take following a work-related injury
•    Identifying, negotiating and offering suitable employment options and developing effective RTW plans 
•    Monitoring and supporting the progress of an injured worker's recovery 
•    Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz. 

This course has been developed in accordance with the Workplace Injury Rehabilitation Compensation Act, 2013 and is endorsed by WorkSafe Victoria. 

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives. 

Prerequisites: A general understanding of workers compensation policies and procedures.

Course delivery: This course will be delivered at Allianz Insurance, Level 5, 360 Elizabeth Street, Melbourne.

Facilitated by: The Recovre Group.

Allianz Client: $415 + GST
Non-Allianz Client: $570 + GST

This course is designed to provide those new to workers compensation with an overview of the workers compensation scheme in Queensland.

This session will include:

• Scheme overview and legislation
• Time frames and claim lodgment
• Liability assessment and determination
• Roles and responsibilities for workers and employers
• Injury management and rehabilitation
• Benefits structure
• Claims management

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted.

Recommended for: Those with little or no experience in the management of workers compensation.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Allianz Senior Account Managers.

Allianz Client: Free
Non-Allianz Client: Free

This course addresses employer requirements under relevant State or Territory legislation and explains vocational / occupational rehabilitation and the RTW process.  Participants complete case studies focusing on both physical and psychological injuries.

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted. 

Recommended for: Workplace health & safety managers, HR managers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course will be held on-site at Allianz, 55 Wentworth Avenue, Kingston ACT 2604

Facilitated by: An Allianz Senior Injury Management Coordinator &/or an Allianz Account Manager
 

Allianz Client: Free
Non-Allianz Client: Free

This course will provide an overview of the Injury Management and return to work process in Western Australia.

The following topics will be covered:

•    Workers Compensation scheme overview
•    The roles of key parties
•    What to do when an incident/injury occurs
•    Liability determination
•    Claims management and return to work
•    Entitlements under the Workers Compensation Act
•    Technical and legal considerations
•    Claim finalisation

Recommended for: Managers, supervisors, workers compensation employees and workplace health and safety employees. 

Course delivery: This course is delivered onsite at Allianz, Level 12, 905 Hay Street, Perth WA.

Facilitated by: An Allianz Injury Management Coordinator.

Allianz Client: Free
Non-Allianz Client: Free

In Western Australia, Work Health & Safety in the workplace is now regulated by the Work Health and Safety Act 2020 (WA) and the Work Health and Safety (General) Regulations 2022 (WA) (WA WHS laws). 

This course will provide an overview of your responsibilities and duties to ensure you are complying with the new Work Health & Safety (WHS) Laws that commenced in March 2022 . Topics include: 

• Workplace health & safety legislation overview
• Duty of care
• Definition of a worker
• Joint duty holders
• Consultation and cooperation
• Right of entry permits
• Due diligence
• Health & safety representatives and committees
• Codes of practice
• The regulator
• Provisional improvement notice

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims. 

Course delivery:  This course is delivered onsite at Allianz, Level 12, 905 Hay Street, Perth WA.

Facilitated by: Daniel Derry, Manager WHS & Injury Management, Western Region

Allianz Client: Free
Non-Allianz Client: Free

An introduction to the fundamentals of workers compensation, including: 
•    Scheme overview and legislation 
•    Time frames and claim lodgment 
•    Liability assessment and determination 
•    Roles and responsibilities for workers and employers 
•    Injury management and rehabilitation 
•    Benefits structure 
•    Claims management

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted. 

Recommended for: Those with little or no experience in the management of workers compensation, or those seeking a refresher. 

Course delivery: This course is delivered onsite at Allianz, Level 12, 905 Hay Street, Perth WA.

Facilitated by: Allianz Injury Management and Technical Specialists.

Allianz Client: Free
Non-Allianz Client: Free

Helping injured workers return to work requires the support of employers and skilled Return to Work Coordinators. Under the Workers Injury Rehabilitation and Compensation Act 2013 (VIC) (WIRC Act), an employer has an obligation to appoint a RTW Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role. This two-day course will provide participants with the tools and knowledge to assist injured workers RTW in a timely, safe and sustainable manner where they are certified medically fit to do so.

This two-day course covers:

• The role of the RTW Coordinator
• The RTW process
• Legal obligations of both the employer and worker in the RTW process
• Understanding the steps employers should take following a work-related injury
• Identifying, negotiating, and offering suitable employment options and developing effective RTW plans
• Monitoring and supporting the progress of an injured worker's recovery
• Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz

This course has been developed in accordance with the requirements of the WIRC Act and is endorsed by WorkSafe Victoria.

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives.

Prerequisites:: A general understanding of workers compensation policies and procedures.

Course delivery: AM session: Self-paced pre-work 8:00 am - 9:45 am followed by a live Zoom session 10:00am - 11:30am.   PM Session: Self-paced pre-work 1:00 pm - 2:45 pm.  Followed by the live Zoom session 3:00 pm - 4:30 pm.

Facilitated by: Workplace Interventions.

Allianz Client: $415 + GST
Non-Allianz Client: $570 + GST

This course provides a general overview of workplace health & safety and Risk Management. Participants will learn how to undertake a risk assessment and carefully examine potential risk factors in the workplace.

•    Workplace health & safety/OHS legislation overview
•    Duty of care
•    Definition of a worker
•    Joint duty holders
•    Consultation and cooperation
•    Right of entry permits
•    Hazard identification
•    The role of Health and Safety representatives and committees
•    Codes of practice
•    Incident investigation and reporting
•    Provisional improvement notices
•    Job Safety Analysis
•    Emergency and First Aid
 
Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the legislation in the jurisdiction in which it is conducted. 

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims. 

Course delivery:  This course is delivered onsite at Allianz, Level 12, 905 Hay Street, Perth WA.

Facilitated by: Daniel Derry, Manager WHS & Injury Management, Western Australia

Allianz Client: Free
Non-Allianz Client: Free