The Global Commission on the Future of Work is calling for more investment to support people through life’s transitions and recognise the importance of achieving work-life balance. Further, the Covid-19 pandemic has seen a significant portion of workplaces pivot to flexible and at home working arrangements that have become the new normal of work. This rapidly evolving time for workplaces poses substantial new risk and fantastic opportunities, but it requires a new approach to supporting workers which better addresses that now gray space between work and home life, demands and needs. When managed and supported well, these work-life transitions have the power to create higher levels of engagement, improved health and wellbeing, the attraction and retention of talent, mitigation of workplace risk and enriched company cultures.

Following the course, participants will have the skills and strategies to:
·    Take a snapshot of what “work” looks like post-pandemic and understand how expectations and obligations have changed
·    Understand the benefits of flexible work and supporting employees to achieve work-life balance
·    Implement workforce strategies to assist employees to achieve work-life wellbeing
·    Implement steps to start the conversation with an employee regarding work-life wellbeing or flexible work
·    Understand employers’ rights and obligations in respect to all areas of workplace flexibility 
·    Ensure health and safety obligations are met especially regarding hybrid work
·    Understand the actions that workplaces can take to manage workers throughout flexible working arrangements and periods of transition
·    Manage legal risks, including breaches of National Employment Standards, discrimination, adverse action and constructive dismissal
·    Discuss best practice strategies and the characteristics of an effective transition manager
·    Identify a range of resource pathways to support flexible work and other periods of workplace transition.

Recommended for: Employers, People Managers and Human Resources professionals and those invested in approaching work-life wellbeing in a new way.

Each participant who completes the course will receive:
·    Example policy templates
·    Flexible working arrangements template
·    Work-life wellbeing resources to be shared with the workplace
·    Additional workplace resources to assist with enhancing work-life wellbeing and transition processes

Course delivery:  This course is delivered via a facilitator-led webinar.

Facilitated by: Brianna Cattanach (Gallagher Workplace Risk), Georgie Chapman (HR Legal) and Dr Sarah Cotton (Transitioning Well).

Allianz Client: Free
Non-Allianz Client: $225 + GST

Join Matt Church, highly respected conference presenter, who communicates, connects, and challenges audiences and himself to be the best version of themselves. Matt Church is a phenomenal high-energy, high-humour, high-content speaker. Voted into the Speaker Hall of  Fame, he has been recognised as one of the top 10 motivational speakers globally.

You’re invited to attend either or both of Matt's sessions.

SESSION 1: Rise Up, 10AM - 11:30AM
There comes a moment when you decide that it’s time to go next level, to evolve as a leader.  Often this shift is more personal than it is professional. Mechanically advancing your career and business is what you have been doing your whole life. It’s what you got good at, or else you would not be where you are. What’s often missing in those who fail to go next level, is the deep personal inventory around who we are being when we lead.

Key takeaways:

• Learn how leadership differs from management
• Why leadership happens in moments not meetings
• Explore the power of leadership as a leverage tool for getting more done with less
• Why leadership is an intention not a capability
• Understand how leadership is a choice not a position in the org chart

SESSION 2: Amplifiers, 2PM - 3:30PM

Organisations looking to develop their leaders so they amplify the best in themselves, and their teams should look no further than the author of the most practical book on the subject.

Key takeaways:

• Master the essential communication tools for making an impact
• Bring out the best in people and maximise their impact
• Employ positive tactics that inspire others to achieve the unimaginable
• Create work worth doing and cultures worth belonging to
• Become leaders worth following

About Matt:

Matt Church is a seeker of truth, sharing his learning through teaching and writing. As the founder of Thought Leaders and a highly respected conference presenter, he communicates, connects and challenges audiences and himself to be the best version of themselves.

Matt invites all leaders to expand their view of what is and find true inspiration. Highly intuitive, Matt experiences much of life beyond the observable and explainable. His ability to make the complex simple and the way forward clear, has him speaking all over the world. Grounding big ideas in practical perspectives, the evolution of Matt’s thinking can be traced through the eleven books he has written.

Clear and focused, gentle and affirming. Unequivocal.

Recommended for: Anyone wishing to evolve as a leader, or organisations wishing to to develop their leaders so they bring out the best in themselves and their teams.

Allianz Client or Partner: Free
Non-Allianz Client: $125 + GST per session

This session has been designed to provide people managers with the necessary knowledge, information and tools to be able to successfully manage health and safety at work. The course is informative, interactive and up to date, featuring case studies, guidance material and has specialist input. 

Covering all major aspects of work health and safety, including the impact of manslaughter legislation, this session focuses on effective leadership, culture and mindfulness; including a guide to the health and safety legislative framework.

Further topics include incident management (including Covid-19 requirements), duty of care, risk assessing, effective consultation including issue resolution, incident investigation and identifying the appropriate risk controls.

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course includes 1.5 hours of pre work from 9.30am followed by a live 1.5 hour Zoom session with the facilitator from 11am to 12.30pm.

Facilitated by: Workplace Interventions

Allianz Client: Free
Non-Allianz Client: $175 + GST

This course will provide participants with an overview of Victorian workers compensation premium arrangements. Learn what affects your premium and how premium is calculated.  The following areas will also be covered:

• Employer remuneration for workers compensation purposes
• Workplace calculation methodology
• How claims costs impact premium
• Employer grouping provisions
• Premium payment and instalment options

Recommended for: Payroll officers, HR officers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.  Thos interested in understanding how an employer's premium is determined and the impact of caims on premiums are also welcome to attend.

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: Allianz Premium Specialists

Allianz Client: Free
Non-Allianz Client: $125 + GST

Helping injured workers return to work requires the support of employers and skilled RTW Coordinators. Under the Workers Injury Rehabilitation and Compensation Act 2013 (VIC) (WIRC Act), an employer has an obligation to appoint a RTW Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role.

This two-day course will cover:

• The role of the RTW Coordinator
• The RTW process
• Legal obligations of both the employer and worker in the RTW process
• Understanding the steps employers should take following a work related injury
• Identifying, negotiating and offering suitable employment options and developing effective RTW plans
• Monitoring and supporting the progress of an injured worker's recovery
• Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz

This course has been developed in accordance with the requirements of the WIRC and is endorsed by WorkSafe Victoria.

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives.

Prerequisites: A general understanding of workers compensation policies and procedures.

Course delivery: This course is delivered via a facilitator-led Zoom webinar (approx 5 hrs per day).

Facilitated by: The Recovre Group.

Allianz Client: $395 + GST
Non-Allianz Client: $550 + GST

This course provides an overview of workplace health & safety (WH&S)/Occupational Health & Safety (OHS) responsibilities and obligations of employers in WA as well as the risk management process. Topics include:

• Workplace health & safety/OHS legislation overview 
• Duty of care
• Joint duty holders
• Consultation and cooperation
• The role of Health and Safety representatives and committees
• Risk management process
• Incident investigation and reporting
• The regulator
• Provisional improvement notices

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the legislation in the jurisdiction in which it is conducted.

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group

Allianz Client: Free
Non-Allianz Client: $140 + GST

This course is designed to provide those new to workers compensation with an overview of the workers compensation scheme in NSW.

This session will include:

• Scheme overview and legislation
• Time frames and claim lodgment
• Liability assessment and determination
• Roles and responsibilities for workers and employers
• Injury management and rehabilitation
• Benefits structure
• Claims management

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted.

Recommended for: Those with little or no experience in the management of workers compensation.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Allianz Injury Management and Technical Specialists.

Allianz Client: Free
Non-Allianz Client: $125 + GST

The global pandemic changed the face of work and society rapidly and permanently. It created new risks for all workplaces across safety, flexible work, mental health and work-life balance.

This course will take a case study-based approach to investigating what is considered current best practice in the HR and IR space. 

Following the course, participants will understand:
•    The responsibilities and risks involved with supporting and managing an injured worker
•    How to meet workers compensation requirements and implement best practice injury management and return to work processes
•    The importance of defining the Inherent Requirements of the Job for a position
•    The importance of pre-employment screening in addition to medical checks
•    The importance of reasonable performance management action 
•    Why, when and how to conduct assessments of capacity and what best practice looks like in this space
•    How to avoid a successful discrimination, general protections or unfair dismissal claim relating to a long term injured worker
•    How to implement practices to minimise the legal and other risks involved when managing a long term injured worker

Recommended for: People managers, human resources employees, injury management and health and safety practitioners and those keen to explore a holistic approach to injury management from pre-employment through to long term injuries and everything in-between.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: HWL Ebsworth Lawyers

Allianz Client: Free
Non-Allianz Client: $225 + GST

*One in five Australians between 16 and 85 will experience a mental illness every year. In fact, about 45% of Australians will experience a mental illness at some point in their lifetime. While physical first aid is widely acknowledged, mental health first aid is often less so in organisations. Many people are unprepared to talk about mental health in the workplace and aren't aware of the support available. Yet having the right conversation at the right time is often all it takes to make a major difference. 

This accredited Mental Health First Aid course has been adapted specifically for the workplace. The blended Mental Health First Aid course is evidence based and has an internationally recognised curriculum. It teaches participants how to support colleagues who might be developing or experiencing mental health problem/ crisis and how to link in both practical and professional support.

Following successful completion of the course, participants will have skills and strategies to:

• De-stigmatise mental health in the workplace and increase acceptance of mental health challenges
• Understand the practicalities of common mental health conditions including symptoms, treatment and appropriate first aid strategies
• Recognise early signs and symptoms of mental health problems
• Undertake mental health first aid conversations which may include negotiation, conflict management and emotional validation
• Offer crisis prevention and intervention relevant to the workplace
• Undertake suicide prevention and intervention in the workplace
• Implement self-care for mental health first aiders and the team members they are supporting

Each participant who successfully completes the course will receive:

• An MHFA certification of attainment
• An opportunity to complete an online assessment for accreditation as a Mental Health First Aid Officer
• The latest edition of the Mental Health First Aid handbook in eBook and posted

*Mental Health - Australian Institute of Health and Welfare (aihw.gov.au) (23 July 2020)

Recommended for: This accredited course is ideal for peer support roles, senior managers and frontline people managers and those within organisations who have a passion for supporting others and are keen to be recognised as a Mental Health First Aid Officer. HR personnel and RTW Coordinators will also benefit from this course.  

Course delivery: This blended online Mental Health First Aid (MHFA) course designed specifically for the workplace is being offered as an alternative to the Standard MHFA 2-day course. This accredited program is made up of 4-7 hours of self-paced eLearning followed by a 2.5 hr  online facilitator-led webinar from 10:00am - 12:30pm each day. 

This course is capped at 12 participants as per MHFA Australia’s terms and conditions.

Facilitated by: Workplace Interventions.

Allianz Client: $395 + GST
Non-Allianz Client: $550 + GST

RTW tools such as Job Dictionaries and Task Analysis support organisations in the RTW process and ensure best practice is followed.

A Job Dictionary, which is a collection of Task Analysis documents, provides an easy reference guide to the RTW process; from induction and recruitment to communication with treating practitioners. Each Task Analysis document captures the physical, cognitive and psychological demands of a job role so that appropriate duties can be presented when making return to work decisions.

This course steps through the process of conducting a task analysis and developing a tool that participants can use in their own businesses.

Recommended for: Workplace health & safety managers, supervisors, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar

Facilitated by: The Recovre Group

Allianz Client: Free
Non-Allianz Client: $100 + GST

This course is designed to provide those new to workers compensation with an overview of the workers compensation scheme in the Northern Territory.

This session will cover:

• Scheme overview and legislation
• Time frames and claim lodgment
• Liability assessment and determination
• Roles and responsibilities for workers and employers
• Injury management and rehabilitation
• Benefits structure
• Claims management

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted.

Recommended for: Those with little or no experience in the management of workers compensation.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Allianz Injury Management and Technical Specialists.

Allianz Client: Free
Non-Allianz Client: $125 + GST

This two-hour course aims to upskill managers and human resources staff in effective performance management, in order to help minimise the risk of workers compensation claims arising from under-performance.

This course will cover:

• What are under-performance, performance management and performance enhancement?
• What is the potential impact on the workplace and organisation of underperformance?
• What is the potential impact on the workplace and organisation of poorly managed performance?
• Benefits and components of an effective performance enhancement system

We also discuss performance management of employees with an active workers compensation claim, including:

• An overview of the performance improvement process and a script to open the conversation
• Takeaway tools to prepare for the performance assessment
• How to deliver feedback; the soft skills of effective communication
• Real case studies are provided as well as a take-home checklist and supporting documents to assist you in the workplace

Recommended for: Human resources employees, RTW coordinators, workplace health and safety and workers compensation managers and supervisors.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Konekt Workcare.

Allianz Client: Free
Non-Allianz Client: $100 + GST

Presented by Allianz specialist eligibility personnel, this course explains how pre-injury average weekly earnings (PIAWE) and weekly benefits are calculated for workers compensation claims. Information discussed in this course will include: 
•    PIAWE calculation inclusions and exclusions 
•    Calculating workers ongoing weekly entitlements 
•    Completing and submitting wage reimbursement schedules 
•    Practice calculations, case studies and examples.

Recommended for:  Payroll officers, HR officers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: Alianz Eligibility & Dispute Specialists.

Allianz Client: Free
Non-Allianz Client: $100 + GST

Ergonomic injuries remain one of the most common causes of workplace injuries and with the significant shift to at home working arrangements, this is only expected to rise. The best strategy to address this emerging risk is for workplaces to arm themselves with the internal expertise and capability to manage, monitor and support the ergonomic needs of their workforce. In addition to considering physical ergonomics, a holistic intervention must also take a biopsychosocial approach to ergonomic assessments and education, including support of good working practices and where relevant the identification of mental health challenges.

• 18 August: In part one of this masterclass, we will focus on physical ergonomics, including; understanding how to assess a work station, make practical modifications, prescribe equipment and troubleshoot common ergonomic concerns, all in line with best practice recommendations. We will also look at how this information transitions to a home-based environment and the legislative requirements for monitoring working environments and providing education and support.
• 25 August: In part two of the masterclass, we will look more holistically at good ergonomics and begin to consider strategies for the promotion of effective working practices, the use of micro and designated breaks, time management and organisation. Here we will also consider how ergonomic practices and issues link to and may indicate mental health concerns and how to provide initial intervention in this space.

Following the course, participants will have the skills and strategies to:

• Understand and communicate ergonomic best practice for workstations (office and home), equipment and working routines
• Utilise standardised ergonomic assessment tools and checklists
• Provide intervention for ergonomic concerns including environmental modifications, equipment prescription and working routines
• Identify the indicators of poor mental health (when presenting as ergonomic concerns) and provide initial support and intervention
• Meet and exceed workplace health and safety obligations in the space of workplace ergonomics
• Take on the role of an Ergonomic Officer for their workplace.

On completion of the course, participants will receive additional resources to assist in managing ergonomics in their workplaces.

Recommended for: People managers, Injury Management, Health and Safety practitioners and those interested in mastering ergonomics.

Course delivery: This course consists of a 3 hour facilitator-led webinar per day. (Part I - 18 Aug, Part II - 25 Aug)

Facilitated by: Brianna Cattanach (Gallagher Workplace Risk).

Allianz Client: $175 + GST
Non-Allianz Client: $225 + GST

This course will examine the crucial role that supervisors and managers play in the RTW process. Learn why RTW is important for an organisation, how managers and supervisors can support those responsible for an injured worker’s RTW and how to positively influence all those involved in the process. 

The course includes the basics of RTW such as: 
•    Employer RTW & OHS obligations 
•    Incident reporting
•    Planning for RTW Work
•    Employer support 
•    Early intervention 
•    RTW Barriers
•    Communicating with key stakeholders, e.g., the injured worker, treating doctor, physiotherapist and psychologist

Recommended for: Managers and supervisors responsible for, or involved in the return to work of workers compensation claimants.

Prerequisites: A general understanding of workers compensation policies and procedures in your jurisdiction. 

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: Allianz Victorian and New South Wales Return to Work Specialists. 

Allianz Client: Free
Non-Allianz Client: $125 + GST

This course provides a general overview of workplace health & safety and Risk Management. Participants will learn how to undertake a risk assessment and carefully examine potential risk factors in the workplace.

•    Workplace health & safety/OHS legislation overview
•    Duty of care
•    Definition of a worker
•    Joint duty holders
•    Consultation and cooperation
•    Right of entry permits
•    Hazard identification
•    The role of Health and Safety representatives and committees
•    Codes of practice
•    Incident investigation and reporting
•    Provisional improvement notices
 
In WA, this course will also cover Job Safety Analysis (JTA), emergency and first aid.

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the legislation in the jurisdiction in which it is conducted. 

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery:  This course is delivered via a facilitator-led webinar.

Facilitated by: Daniel Derry, Manager WHS Risk & Injury Management, Western Region.

Allianz Client: Free
Non-Allianz Client: $140 + GST

This course will assist you in understanding what is meant by unlawful discrimination, sexual harassment and bullying as well as inappropriate behaviour.

Maintaining a supportive and cohesive workplace culture is of paramount importance to organisations. Bullying, harassment, discrimination and day-to-day incivility pose substantial risk from a safety, injury and Fair Work perspective. 

Alternatively, when workplaces create an inclusive, supportive and accepting culture they will see the positive impact for all other areas of their business. By understanding both the positive and negative experiences in this space, workplaces can be empowered to create a thriving environment and drive a reputation as an employer of choice.

Following successfuly completion of the course, participants will have the skills and strategies to understand:

• What is meant by unlawful discrimination, sexual harassment and bullying, providing examples of inappropriate behaviour
• The impacts of workplace incivility and what this may look like
• When and where appropriate workplace behaviours apply
• A best practice process for dealing with complaints and investigations
• How to support the mental health implications of bullying, harassment and incivility
• How to prevent further issues arising
• What an inclusive and diverse workplace actually looks like
• How to create a mentally healthy culture that champions diversity and belonging
• How to meet Equal Opportunity and Safety law requirements.

Recommended for: People managers, HR professionals and those wanting to enhance their workplace culture and meet Equal Opportunity law requirements.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Brianna Cattanach (Gallagher Workplace Risk) and Georgie Chapman (HR Legal)

Allianz Client: $175 + GST
Non-Allianz Client: $250 + GST

Helping injured workers return to work requires the support of employers and skilled Return to Work Coordinators. Under the Workers Injury Rehabilitation and Compensation Act 2013 (VIC) (WIRC Act), an employer has an obligation to appoint a RTW Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role. This two-day course will provide participants with the tools and knowledge to assist injured workers RTW in a timely, safe and sustainable manner where they are certified medically fit to do so.

This two-day course covers:

• The role of the RTW Coordinator
• The RTW process
• Legal obligations of both the employer and worker in the RTW process
• Understanding the steps employers should take following a work-related injury
• Identifying, negotiating, and offering suitable employment options and developing effective RTW plans
• Monitoring and supporting the progress of an injured worker's recovery
• Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz

This course has been developed in accordance with the requirements of the WIRC Act and is endorsed by WorkSafe Victoria.

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives.

Prerequisites:: A general understanding of workers compensation policies and procedures.

Course delivery: AM session: Self-paced pre-work 8:00 am - 9:45 am followed by a live Zoom session 10:00am - 11:30am.   PM Session: Self-paced pre-work 1:00 pm - 2:45 pm.  Followed by the live Zoom session 3:00 pm - 4:30 pm.

Facilitated by: Workplace Interventions.

Allianz Client: $395 + GST
Non-Allianz Client: $550 + GST

An introduction to the fundamentals of workers compensation in Victoria, including: 
•    Scheme overview and legislation 
•    Time frames and claim lodgment 
•    Liability assessment and determination 
•    Roles and responsibilities for workers and employers 
•    Injury management and rehabilitation 
•    Benefits structure 
•    Claims management

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted. 

Recommended for: Those with little or no experience in the management of workers compensation, or those seeking a refresher. 

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Allianz Injury Management and/or Technical Specialists.

Allianz Client: Free

Non-Allianz Client: Free

OVA Occupational violence is any incident where a person is abused, threatened or assaulted at work. This definition covers a broad range of actions and behaviours that create a risk to the health and safety of workers. 
This course assists employers in understanding the impact of OVA occupational violence and aggression and ways to  and the duties of their employees to manage the risks.  

Participants gain an understanding of the definitions of work related violence and the risk management approach, including:
•    Impact of work-related violence
•    Sources of work-related violence & aggression
•    Work-related violence & aggression and the importance of consultation and reporting
•    OH&S Legislation as related to reporting and risk management of OVA
•    Defining work-related violence & aggression (OVA)
•    Risk Management approach to OVA
•    Impact of work-related violence
•    Sources of work-related violence & aggression
•    Work-related violence & aggression and the importance of consultation and reporting ]
•    Participants will workshop the risk management approach on OVA case studies. 

Recommended for: Human resource personnel, workplace health & safety and workers compensation managers and supervisors. 
Course delivery:  This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group.

Allianz Client: $100 + GST
Non-Allianz Client: $150 + GST

This course provides participants with the knowledge and skills to manage workplace injuries and the RTW process across all Australian jurisdictions.

The course will cover key components of the different legislations as related to key roles and responsibilities of stakeholders, employer obligations, RTW Coordinator requirements, prescribed time periods for injury notification and claim submission, excess, income replacement, requirements for RTW policies and procedures.

Recommended for: RTW coordinators with employees working across multiple jurisdictions, RTW and human resource managers and workplace health & safety managers with multi-state responsibilities.

Prerequisites: Prior completion of any state based RTW coordination course is recommended.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group.

Allianz Client: $175 + GST
Non-Allianz Client: $250 + GST

This course will provide participants with an insight into complex legal processes that regularly occur in workers compensation claims and practical tips for employers involved in a dispute or a legal process. Topics covered include: 

• Relevant workers compensation legislation 
• Types of issues and matters that can lead to a dispute or legal process 
• End-to-end process and outcomes of various workers compensation legal matters 
• Management of complex legal matters

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted ie. VIC or WA.

Recommended for: Payroll officers, HR officers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of workers compensation claims.

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: This course will be facilitated by a Legal Provider.

Allianz Client: Free

Non-Allianz Client: $125 + GST

This course will provide participants with an insight into complex legal processes that regularly occur in workers compensation claims and practical tips for employers involved in a dispute or a legal process. Topics covered include: 

• Relevant workers compensation legislation 
• Types of issues and matters that can lead to a dispute or legal process 
• End-to-end process and outcomes of various workers compensation legal matters 
• Management of complex legal matters

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted ie. ACT.

Recommended for: Payroll officers, HR officers, nominated WorkCover and return to work coordinators or anyone responsible for the administration and management of workers compensation claims.

Course delivery: This course is delivered via a facilitator-led webinar. 

Facilitated by: An Allianz Technical Claims Manager.

Allianz Client: Free

Non-Allianz Client: $125 + GST

This course is designed to provide those new to workers compensation with an overview of the workers compensation scheme in Queensland.

This session will cover:

• Scheme overview and legislation
• Time frames and claim lodgment
• Liability assessment and determination
• Roles and responsibilities for workers and employers
• Injury management and rehabilitation
• Benefits structure
• Claims management

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted.

Recommended for: Those with little or no experience in the management of workers compensation.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Allianz Injury Management and Technical Specialists.

Allianz Client: free
Non-Allianz Client: $125 + GST

Helping injured workers return to work requires the support of employers and skilled RTW Coordinators. Under the Workers Injury Rehabilitation and Compensation Act 2013 (VIC) (WIRC Act), an employer has an obligation to appoint a RTW Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role.

This two-day course will cover:

• The role of the RTW Coordinator
• The RTW process
• Legal obligations of both the employer and worker in the RTW process
• Understanding the steps employers should take following a work related injury
• Identifying, negotiating and offering suitable employment options and developing effective RTW plans
• Monitoring and supporting the progress of an injured worker's recovery
• Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz

This course has been developed in accordance with the requirements of the WIRC and is endorsed by WorkSafe Victoria.

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives.

Prerequisites: A general understanding of workers compensation policies and procedures.

Course delivery: This course will be delivered at Allianz, Level 5, 360 Elizabeth Street, Melbourne. Morning tea and lunch will be provided.

Facilitated by: The Recovre Group.

Allianz Client: $395 + GST
Non-Allianz Client: $550 + GST

Musculoskeletal disorders (MSDs) continue to be the most common injury type in Australian workplaces. Manual handling is a common contributor to the development of MSDs. 

This course examines the common causes of MSDs (with a key focus on manual tasks), and explores preventative strategies including: 
 
·    Defining hazardous manual handling
·    Common injuries from hazardous manual handling
·    Manual handling risk management approach (including reference to the WorkSafe Victoria hazardous manual handling compliance code)
·    Application of risk assessment to case studies
·    Optimal manual handling techniques and resource tools Importance of early intervention 
 

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group.

Allianz Client: Free
Non-Allianz Client: $125 + GST

*One in five Australians between 16 and 85 will experience a mental illness every year. In fact, about 45% of Australians will experience a mental illness at some point in their lifetime. While physical first aid is widely acknowledged, mental health first aid is often less so in organisations. Many people are unprepared to talk about mental health in the workplace and aren't aware of the support available. Yet having the right conversation at the right time is often all it takes to make a major difference. 

This accredited Mental Health First Aid course has been adapted specifically for the workplace. The blended Mental Health First Aid course is evidence based and has an internationally recognised curriculum. It teaches participants how to support colleagues who might be developing or experiencing mental health problem/ crisis and how to link in both practical and professional support.

Following successful completion of the course, participants will have skills and strategies to:

• De-stigmatise mental health in the workplace and increase acceptance of mental health challenges
• Understand the practicalities of common mental health conditions including symptoms, treatment and appropriate first aid strategies
• Recognise early signs and symptoms of mental health problems
• Undertake mental health first aid conversations which may include negotiation, conflict management and emotional validation
• Offer crisis prevention and intervention relevant to the workplace
• Undertake suicide prevention and intervention in the workplace
• Implement self-care for mental health first aiders and the team members they are supporting

Each participant who successfully completes the course will receive:

• An MHFA certification of attainment
• An opportunity to complete an online assessment for accreditation as a Mental Health First Aid Officer
• The latest edition of the Mental Health First Aid handbook in eBook and posted

*Mental Health - Australian Institute of Health and Welfare (aihw.gov.au) (23 July 2020)

Recommended for: This accredited course is ideal for peer support roles, senior managers and frontline people managers and those within organisations who have a passion for supporting others and are keen to be recognised as a Mental Health First Aid Officer. HR personnel and RTW Coordinators will also benefit from this course.  

This course is capped at 12 participants as per MHFA Australia’s terms and conditions.

Course delivery: This course will be held onsite at Allianz, Level 5, 360 Elizabeth Street, Melbourne. Morning tea and lunch will be provided.

Facilitated by: Workplace Interventions.

Allianz Client: $395 + GST
Non-Allianz Client: $550 + GST

Mental injuries are more complex and subjective in their diagnosis, treatment and return to work options. This workshop provides the opportunity to equip participants with practical, easy to follow steps to develop a return to work plan that meets the needs of the employee and the organisation and supports the goal of successful recovery and return to work. when medically fit to do so.

Participants will learn ‘how to’ create a return to work plan for an injured employee with a mental injury, including:

• Learning about common psychological workplace injuries that will help inform the return to work planning process.
• Review an employer's guide of how to develop a clear, accurate and current return to work plan to best achieve a successful and sustainable return to work for a mental injury
• Learning the key stages of consultation and strategies for collaboration with the employee and treatment providers to best identify the employee’s needs and shape suitable duties. 
• Understanding an employer’s legal obligations (privacy, reasonable adjustment and providing a safe workplace) and what can be communicated and to whom regarding the injury and return to work.
• Identifying practical return to work modifications, aids and supports for a mental injury which will assist in understanding how to tailor a return to work plan for a mental injury.
• Putting in to practice: using the newly acquired knowledge and skills, to create a return to work plan for a mental injury case study.

Recommended for: RTW coordinators, managers, supervisors and workplace health & safety employees.

Course delivery: Flipped model (1.5 hours of pre-work commencing at 9:30am followed by a 1.5 hour Zoom session from 11:00am - 12:30pm) 

Facilitated by: Workplace Interventions.

Allianz Client: $95 + GST
Non-Allianz Client: $150 + GST

Organisations that create and embed a meaningful health and wellbeing strategy empower their leaders and team members to work towards a common wellbeing aim. This helps increase awareness, reduce stigma, reduce the risk of workplace injuries and their associated costs, and support organisations with meeting their OHS obligations. This session will discuss the importance of supporting leaders in ever evolving workplaces.

The key focus of this session is:
•    Key priorities and competencies for existing, new or emerging leaders
•    The role and power of strong connections with team members
•    How to have effective crucial conversations
•    Identify and effectively manage psychosocial risk factors relevant to your team, nature of work and environment
•    Continue to raise awareness and de-stigmatise mental health in the workplace

Recommended for: Frontline Managers, key leadership roles, HR representatives, and those interested in taking a more practical approach to workplace mental health.

Course delivery:  This course is delivered via a facilitator-led webinar.

Facilitated by: Brianna Cattanach (Gallagher Workplace Risk) & Joanne Turner (Allianz).

Allianz Client: $125 + GST

Non-Allianz Client: $175 + GST

This one-day course assists RTW Coordinators to enhance their skills in the strategic case management of more complex claims and injuries.

This training provides practical tools and advice for RTW Coordinators, as well as an opportunity to network with peers and to workshop case studies.

The key areas of focus will include:

1. Why do we support RTW? 
Legal compliance, roles and responsibilities, RTW impacts and the health benefits of safe work and early intervention.

2. Framework for RTW Coordinators -
How to measure the effectiveness of evidenced based treatment, adopting a biopsychosocial approach. How to empower the injured person to manage their injury, implementing goals to optimise function, preparing for and returning to work when medically fit to do so.
 
3. Understanding & addressing physical injuries -
Soft tissue and chronic injuries, risk factors for chronic pain and strategies to manage physical injuries using case studies. 
          
4. Understanding & addressing complex & psychological injuries -
The link between workplace stress and mental health injuries, early identification and management of mental health hazards and strategies to manage mental health injuries via case studies. 
 

Recommended for: RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group

Allianz Client: $195 + GST
Non-Allianz Client: $295 + GST

The toll of witnessing or hearing about intense human experiences and emotions can contribute to a negative transformation of a person’s own sense of safety, and of being competent and purposeful. This program will cover the four following topics:

Part 1: What is trauma and cumulative trauma?

• Exploring signs and symptoms
• Common reactions to trauma (immediate, delayed, long-term) including Post Traumatic Stress Disorder (PTSD)
• Sources of trauma and different responses to trauma

Part 2: Vicarious Trauma:

• Definitions and related conditions including signs and symptoms
• Impacts of exposure to trauma including common responses
• Impact of VT in different roles
• Layers of support and the importance of early warning signs

Part 3: Resilience and post traumatic growth:

• Definitions and determinants of resilience
• How to harness resources to sustain well-being
• Reflective practice – what is it / how do we do it?
• Gibbs’ Reflective Cycle and application
• Factors that support resilience (internal and external)
• Practical strategies to strengthen resilience

Part 4: Self-care and wellbeing

• What is it?
• Developing self-care strategies
• Aspects of wellbeing
• Evidence-based interventions
• Wellbeing activity
• Organisational wellbeing

Recommended for: Frontline staff and managers.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Workplace Interventions.

Allianz Client: $175 + GST
Non-Allianz Client: $250 + GST

Helping injured workers return to work requires the support of employers and skilled Return to Work Coordinators. Under the Workers Injury Rehabilitation and Compensation Act 2013 (VIC) (WIRC Act), an employer has an obligation to appoint a RTW Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role. This two-day course will provide participants with the tools and knowledge to assist injured workers RTW in a timely, safe and sustainable manner where they are certified medically fit to do so.

This two-day course covers:

• The role of the RTW Coordinator
• The RTW process
• Legal obligations of both the employer and worker in the RTW process
• Understanding the steps employers should take following a work-related injury
• Identifying, negotiating, and offering suitable employment options and developing effective RTW plans
• Monitoring and supporting the progress of an injured worker's recovery
• Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz

This course has been developed in accordance with the requirements of the WIRC Act and is endorsed by WorkSafe Victoria.

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives.

Prerequisites:: A general understanding of workers compensation policies and procedures.

Course delivery: AM session: Self-paced pre-work 8:00 am - 9:45 am followed by a live Zoom session 10:00am - 11:30am.   PM Session: Self-paced pre-work 1:00 pm - 2:45 pm.  Followed by the live Zoom session 3:00 pm - 4:30 pm.

Facilitated by: Workplace Interventions.

Allianz Client: $395 + GST
Non-Allianz Client: $550 + GST

  An introduction to the fundamentals of workers compensation, including: 

• Scheme overview and legislation 
• Time frames and claim lodgment 
• Liability assessment and determination 
• Roles and responsibilities for workers and employers 
• Injury management and rehabilitation 
• Benefits structure 
• Claims management

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted. 

Recommended for: Those with little or no experience in the management of workers compensation. 

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Allianz Injury Management and Technical Specialists.

Allianz Client: Free
Non-Allianz Client: $125 + GST

  An introduction to the fundamentals of workers compensation, including: 

• Scheme overview and legislation 
• Time frames and claim lodgment 
• Liability assessment and determination 
• Roles and responsibilities for workers and employers 
• Injury management and rehabilitation 
• Benefits structure 
• Claims management

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the workers compensation scheme and legislation in the jurisdiction in which it is conducted. 

Recommended for: Those with little or no experience in the management of workers compensation. 

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: Allianz Injury Management and Technical Specialists.

Allianz Client: Free
Non-Allianz Client: $125 + GST

Helping injured workers return to work requires the support of employers and skilled RTW Coordinators. Under the Workers Injury Rehabilitation and Compensation Act 2013 (VIC) (WIRC Act), an employer has an obligation to appoint a RTW Coordinator with the appropriate seniority and competence (knowledge, skills and experience) to perform their role.

This two-day course will cover:

• The role of the RTW Coordinator
• The RTW process
• Legal obligations of both the employer and worker in the RTW process
• Understanding the steps employers should take following a work related injury
• Identifying, negotiating and offering suitable employment options and developing effective RTW plans
• Monitoring and supporting the progress of an injured worker's recovery
• Communicating effectively with the injured worker, their treating practitioner and other stakeholders involved in the RTW process, including Allianz

This course has been developed in accordance with the requirements of the WIRC and is endorsed by WorkSafe Victoria.

Recommended for: Newly appointed RTW coordinators or other employees that have responsibility for managing an injured worker. This training may also be beneficial to line managers, supervisors and workplace health and safety representatives.

Prerequisites: A general understanding of workers compensation policies and procedures.

Course delivery: This course is delivered via a facilitator-led Zoom webinar (approx 5 hrs per day).

Facilitated by: The Recovre Group.

Allianz Client: $395 + GST
Non-Allianz Client: $550 + GST

This course provides an overview of workplace health & safety (WH&S)/Occupational Health & Safety (OHS) responsibilities and obligations of employers in WA as well as the risk management process. Topics include:

• Workplace health & safety/OHS legislation overview 
• Duty of care
• Joint duty holders
• Consultation and cooperation
• The role of Health and Safety representatives and committees
• Risk management process
• Incident investigation and reporting
• The regulator
• Provisional improvement notices

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the legislation in the jurisdiction in which it is conducted.

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery: This course is delivered via a facilitator-led webinar.

Facilitated by: The Recovre Group

Allianz Client: Free
Non-Allianz Client: $140 + GST

This course provides a general overview of workplace health & safety and Risk Management. Participants will learn how to undertake a risk assessment and carefully examine potential risk factors in the workplace.

•    Workplace health & safety/OHS legislation overview
•    Duty of care
•    Definition of a worker
•    Joint duty holders
•    Consultation and cooperation
•    Right of entry permits
•    Hazard identification
•    The role of Health and Safety representatives and committees
•    Codes of practice
•    Incident investigation and reporting
•    Provisional improvement notices
 
In WA, this course will also cover Job Safety Analysis (JTA), emergency and first aid.

Please note each jurisdiction in Australia has its own workers compensation scheme and legislation which is relevant to that state or territory. This course covers the legislation in the jurisdiction in which it is conducted. 

Recommended for: Managers, supervisors, nominated WorkCover and return to work coordinators, workplace health & safety employees, or anyone responsible for the administration and management of WorkCover claims.

Course delivery:  This course is delivered via a facilitator-led webinar.

Facilitated by: Daniel Derry, Manager WHS Risk & Injury Management, Western Region.

Allianz Client: Free
Non-Allianz Client: $140 + GST