In today’s fast-paced digital era, the public sector faces an ongoing challenge: staying agile amidst constant change while meeting the escalating expectations of citizens. As citizens increasingly demand seamless access to services via cutting-edge technology, government agencies must leverage customer experience (CX) strategies to enhance accessibility, streamline processes, and foster collaboration within their organizations.

Digital Government and CX Roadshow is tailored to provide actionable insights through real-world case studies, interactive panel discussions, and collaborative roundtable sessions. This event aims to equip attendees with the knowledge and tools necessary to develop comprehensive strategies that leverage strategies for optimized service delivery and improved citizen outcomes.

From emerging trends to industry best practices, attendees will have the opportunity to explore innovative solutions that bridge the digital divide and propel their agencies forward.

Join us for a day of innovation, knowledge-sharing, and networking as we work together to shape the future of government agencies. Register now to secure your spot and be a part of the journey towards digital excellence in the public sector.

 

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Select the province you would like to attend from the options below. Free to attend for public sector employees.

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Workers Compensation Fundamentals

Workers compensation is one of the largest classes of insurance in Australia.

Our fundamental courses are for employers new to workers compensation or those wishing to improve their workers compensation knowledge.

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Return to Work (RTW)

A workplace injury can have a significant impact on both the worker and the employer. The return to work (RTW) process can trigger many questions and uncertainties for all parties involved.

Our courses will assist those responsible for the successful RTW of injured workers to remain at, or return to sustainable work after an injury in your workplace, and are certified medically fit to do so.

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Specialty Courses

Not all workers compensation claims are the same. Depending on the circumstances and the injuries sustained, there are different ways to achieve optimum outcomes.

Our specialty courses will help you to effectively manage a number of more complex workers compensation issues.

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Workplace Health and Safety/OHS

The active involvement of each individual in the workplace is essential for the success of any Workplace Health & Safety (WHS) management program.

Our WHS courses will help you better manage workplace risks and develop a 'safety culture' in your workplace.

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Mental Health & Wellbeing

Happier and healthier employees have been shown to be higher performing, more resilient and mindful.

Our mental health and wellbeing courses will assist you to gain the necessary skills and expertise to recognise, prevent and manage the mental health of your workers

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Masterclass Webinar Series

Our masterclass webinar series consists of a range of current and emerging business-focused topics to further enhance your skills and knowledge both personally and professionally.

Our masterclasses are one-off, special events, facilitated by subject matter experts. Anyone with a genuine interest in these subjects, regardless of their level of experience is welcome to register.

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